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Product Manager

Product Manager

Metaphase ConsultingWashington, DC, US
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Project / Product Manager For A Public Facing .gov Website

At MetaPhase, we believe quirky is cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers' business. Over the years we have fostered a culture in which we are united by shared valuespassion, solidarity, generosity, curiosity, and boldnessand these come alive in the work we do and how we do it.

Together, we know our people are our differencefor our clients and our colleagues. Are you ready to :

  • Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
  • Learn and grow by taking advantage of every opportunity available to you?
  • Be the difference and make it happen?

MetaPhase is seeking a Project / Product Manager for a public facing .gov website. You will manage scope, schedule, budget, risk, and vendor coordination, while also owning product vision, roadmap, and backlog. You will guide discovery and delivery with an Agile approach, ensure compliance with Section 508 and federal standards, and partner with stakeholders to ship accessible, secure, and performant features that meet mission outcomes.

What you will be doing :

  • Own the schedule, milestones, dependencies, and release planning
  • Manage scope, budget, staffing mix, burn rate, invoices, and deliverable acceptance, provide monthly status reports
  • Build and maintain a transparent roadmap and prioritized backlog, translate discovery into epics and user stories with acceptance criteria
  • Run Agile ceremonies, standups, sprint planning, reviews, and retrospectives, align capacity and velocity with priorities
  • Define success metrics and KPIs, for example task completion, core web vitals, accessibility conformance, adoption, and satisfaction
  • Lead stakeholder engagement, facilitate working sessions and demos, publish clear status updates and decision logs
  • Coordinate with COR and CO on task orders, contract modifications, and option exercises, maintain RAID and change control logs
  • Ensure Section 508 and WCAG 2.2 AA conformance, align with USWDS, plain language, and 21st Century IDEA
  • Support security and privacy reviews, ATO inputs, configuration management, and release governance
  • Guide user research planning, usability testing, and feedback channels in partnership with UX and content
  • Translate analytics into decisions, partner on DAP and Google Analytics where permitted, Siteimprove, and measurement plans
  • Coordinate cross team delivery with vendors and partner agencies, define RACI and escalation paths
  • Maintain product documentation, product briefs, requirements, and release notes, ensure traceability from goals to outcomes
  • What we need from you (required) :

  • 7+ years leading digital projects or products, including 3 or more years as a product manager for web platforms
  • Proven success delivering public facing websites at scale, roadmap ownership, and iterative releases
  • Federal experience working with COR and CO, deliverable management, contract reporting, and task order planning
  • Strong Agile practice, story writing, estimation, backlog refinement, release planning, and risk management
  • Working knowledge of accessibility practices, Section 508 and WCAG 2.1 or 2.2 AA, in partnership with design and engineering
  • Familiarity with USWDS, modern web stacks, CI / CD concepts, and DevSecOps collaboration
  • Proficiency with Jira and Confluence or similar tools, plus roadmapping tools such as Aha or Productboard
  • Excellent communication and facilitation skills, able to translate between mission, policy, and technical teams
  • Bonus points (desired) :

  • PMP, PMI ACP, CSM, SAFe PO PM, or CSPO
  • Experience with CMS platforms used by federal agencies, for example Drupal 10 or headless approaches
  • Analytics for government sites, DAP and GA4 where permitted, Siteimprove, dashboarding, and A B testing
  • Familiarity with FedRAMP services, ATO documentation, privacy reviews, and change management boards
  • Work setup & travel :

  • Hybrid - based in Washington, DC. Occasional travel may be required.
  • Clearance & education :

  • Must be able to obtain Public Trust
  • Bachelor's degree in Business, Technology, or related field
  • Benefits & perks : At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA / HSA options, commuter benefits, and much more.

    About MetaPhase :

    MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team :

  • Washington Post Top Workplaces 2022, 2023
  • Washington's Business Journal's Best Places to Work 2021, 2022
  • Virginia Businesses Best Place to Work 2021, 2022, 2023
  • Northern Virginia Technology Council Top 100 Technology Firms 2020
  • MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.

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