Branch Service Representative (FT)

Responsibilities

The Branch Service Representative will assume, but not be limited to, the following responsibilities :

• Responds to members requests for information on various products and services, answers questions, conducts basic research on members accounts and / or refers members to appropriate individual for solution.
• Receives members at assigned teller station, determines nature of members business, and processes accurate transactions, such as deposits, withdrawals, payments and transfers.
• Processes Visa cash advances and loan payments, and updates member address information.
• Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
• Interviews loan applicants, advise members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
• Discloses and funds approved loans. In the event a loan is denied, explains reason for loan decision.
• Determines members financial needs and provides products and service information to meet those needs.

Note : The successful candidate will possess the following education, knowledge and skillsets :

Qualifications

Full-Time position; must be available to work Monday-Saturday as schedule will vary based on the needs of the branch.

Benefits

We provide competitive compensation and benefits package that includes :

EOE

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