Field Service EngineerATS Automation • Stone Ridge, NY, US
Field Service Engineer
ATS Automation • Stone Ridge, NY, US
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job_description.job_card.job_descriptionPerform mid-level to advanced customer support activities including equipment installation, troubleshooting and repair, equipment maintenance, and assist with testing, start-up, and validation activities as needed. Responsible for supervising and / or executing field installation and testing of equipment. Provide customer technical support (product / equipment troubleshooting) via phone, online, or in the field. Act as the single point of contact for customers, soliciting internal technical support as needed, managing sub-contractors as necessary. Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment. Work independently with minimal technical supervision. Autonomously troubleshoot various models of SP Scientific Equipment. Experience in refrigeration, compressors, and systems; ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics; experience with troubleshooting and repair of freeze-dryers is a plus. Able to independently coordinate / perform the installation of complex, structural capital equipment. Able to assemble complex, often large, mechanical assemblies. Independent troubleshooting of complex mechanical and refrigeration systems. Able to perform manufacturing processes such as brazing, welding, etc. Independently able to decipher electrical, mechanical, and process flow schematics. AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience. Basic understanding of PLC Controls including ladder logic. Familiarity and use of test equipment. Familiarity and use of hand tools. Plumbing, including piping and brazing. Electrical / Electronic knowledge. Understanding of technical instructions, schematics, blueprints, and specifications. Mechanical skills. Computer skills. We provide a wide range of innovative and high-quality scientific products that improve people's lives. We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision. We offer 401(K) including company match, Paid Time Off annually + Paid Holidays. You will enjoy career advancement opportunities and tuition assistance to help you achieve your goals and continue your career growth. We respect each other and foster a collaborative work environment. We innovate and are open to change. We are responsible, accountable, and act with integrity. WE LIKE WHAT WE DO!
SP Industries , an ATS Company , is seeking a highly motivated and talented Field Service Engineer to join the team.
WHAT YOU WILL DO
- Responsibilities include the service, maintenance, repair, testing, and calibration of complex equipment with minimum supervision.
- Perform mid-level to advanced customer support activities including equipment installation, troubleshooting and repair, equipment maintenance, and assist with testing, start-up, and validation activities as needed.
- Responsible for supervising and / or executing field installation and testing of equipment.
- Provide customer technical support (product / equipment troubleshooting) via phone, online, or in the field. Act as the single point of contact for customers, soliciting internal technical support as needed, managing sub-contractors as necessary.
- Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment.
- Work independently with minimal technical supervision.
- Autonomously troubleshoot various models of SP Scientific Equipment.
DUTIES AND RESPONSIBILITIES include but are not limited to the following :
WHAT YOU WILL NEED
EDUCATION and / or EXPERIENCE
COMPANY BENEFITS
EEO and Affirmative Action Statement :
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities.
About the company
ATS Automation Tooling Systems is a Canadian company based in Cambridge, Ontario, that designs and builds factory automation systems.
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Field Service Engineer • Stone Ridge, NY, US
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