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Manager Clinic Operations 1 - The Voice Center

Manager Clinic Operations 1 - The Voice Center

Baylor University Medical CenterDallas, TX, US
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Clinic Operations Manager

The Voice Center - Multidisciplinary clinic for the diagnosis, treatment and research of voice disorders in Dallas and Plano.

Two locations

  • 3434 Swiss Ave, Suite 200, Dallas, TX
  • 4716 Alliance Blvd, Suite 700, Plano, TX

This position will be onsite every day - split between both locations.

The Clinic Operations Manager coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Essential Functions of the Role

  • Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
  • Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
  • Provides team development and clinical collaboration with providers and SLP team.
  • Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
  • Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
  • Approves and contributes to in-service education programs for assigned team members.
  • Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
  • Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
  • Provides information to physicians, community groups, and referral agencies about programs provided by practices.
  • Investigates, resolves and documents resolution of patient complaints.

    • Key Success Factors

  • Experience with highly specialized clinic equipment and procedures.
  • Demonstrated leadership, communication and problem-solving skills.
  • Demonstrated effectiveness in team development strategies.
  • Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
  • Able to travel as required.

    • Qualifications

  • Education - Associate's or 2 years of work experience above the minimum qualification
  • Experience - 3 Years of Experience
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    Operation Manager • Dallas, TX, US

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