Field Service Engineer

Job Description

Job Description

Job Title : Field Service Engineer

Type of Job : Full Time - Direct Hire

Requirements : 50% travel required. Resume and Multiple Interviews (Job offer contingent upon  background check and clean motor vehicle report.)

Salary : Pay range from $70,000.00 to $75,000.00

About the company :

Our client, an international firm in the recycling and waste industry has been operating in the United States for the last 20 years, is seeking a Field Service Technician for their small but growing team in Bensenville, Illinois. You will be a part of the team of 4 people including you, whereas two are in sales and you and our existing field engineer will be in charge of the technical aspect.

This is a cross functional role with dual roles :

As a Service Technician you will be performing new equipment installations, testing equipment, and  performing preventive maintenance on existing machines at client sites located throughout the  United States. This aspect of the job will require travel by driving or air.

As Technical Support you will become a vital resource for technical support in the office. This will  require you to assist customers (off site) and dealers with troubleshooting, preventive maintenance,  and other service work as well as assist with aftersales.

Requirements :

• Provide service and installation of all equipment.
• Expert level problem solver / troubleshooter with an understanding of electrical and hydraulic  systems. Well organized, process driven, with logical thought-process, the ability to make  decisions and act on them.
• Ability to read electrical diagrams / schematics for new machine installations as well as  troubleshooting for clients existing machines.
• Knowledge of control circuits. (Sensors, E stop circuits, Relays, Contactors, and Safety  Controllers) Knowledge and troubleshooting of hydraulic systems.
• Flexibility regarding your schedule. Sometimes you will have weeks in the office and  sometimes you will have full weeks traveling nationwide. At other times, you will have to  drop everything and respond to an equipment failure. Clients may require installs,  maintenance, and repairs outside of normal working hours which may include occasional  nights and weekends.
• Possess strong analytical, technical, and mechanical knowledge with a good degree of  ‘tinkering’. You want to know how things work mechanically.
• Assist clients and office staff with spare part identification, ordering, and shipment when  necessary.
• Your customer service skills are above average – you go above and beyond to ensure clients  are satisfied. Your interpersonal skills give you the ability to build and manage relationships  with co-workers, clients, and dealers. Have proven experience and ability to work  independently as well as in a team environment.
• Make product suggestions, process improvement recommendations, and provide after  sales to clients.
• Possess computer skills and are capable of maintaining a CRM database, and you can keep a  structural workplace on the company server as well as in our warehouse.
• Travel up to 50% of the time and possess a clean driving record. Passport required for  travel to headquarters in Europe.
• Technical, associate degree or higher, or equivalent industry experience.
• At least 2 to 3 years experience working as Field Service Technician.
• Job offer contingent upon passing background check and motor vehicle report.

Physical Demands :

What our client can offer :

Company Description

Just In Time Staffing seeks to pair top candidates with opportunities that will be mutually beneficial for both them and the employers.

Company Description

Just In Time Staffing seeks to pair top candidates with opportunities that will be mutually beneficial for both them and the employers.