Supervisor Insurance / Billing / Collection (Hybrid) - Physician Billing Services

Scheduled Hours

40

Position Summary

Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and / or reimbursement functions, and counseling patients and / or families on options for financial assistance.

Job Description

Primary Duties & Responsibilities :

• Communicates policies and educates staff on billing issues to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.
• Works with pharmacy for appropriate drug pricing when not available in system.
• Monitors and updates monthly collection totals in department.
• Advises affected areas on diagnoses, prices and charges for special batches.
• Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
• Assists with coverage in staff areas during illness / vacations; back-up for HMO / PPO Representative.
• Assists IBC team with special projects.

Working Conditions :

Job Location / Working Conditions

Physical Effort

Equipment

Required Qualifications

Education : Associate degree or combination of education and experience may substitute for minimum education.

Certifications : No specific certification is required for this position.

Work Experience : Relevant Experience (5 Years)

Skills : Not Applicable

Driver's License : A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education : No additional education unless stated elsewhere in the job posting.

Certifications : No additional certification unless stated elsewhere in the job posting.

Work Experience : No additional work experience unless stated elsewhere in the job posting.

Skills : Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management

Grade

C11

Salary Range

$56,200.00 - $87,100.00 / Annually

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Wellness

Family

For policies, detailed benefits, and eligibility, please visit https : / / hr.wustl.edu / benefits /

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.