Talent.com
IT Operations Manager

IT Operations Manager

VirtualVocationsDurham, North Carolina, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for an IT Operations Manager to support day-to-day IT operations and manage help desk performance.

Key Responsibilities

Manage daily Help Desk Operations, ensuring service delivery meets defined SLAs

Oversee and coordinate work performed by the offshore MSP providing Tier 1 support

Lead Tier 2 and Tier 3 escalation response for network, system, and end-user issues

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related discipline

2-3 years of management experience leading IT operations, help desk teams, or managed service providers

Proven hands-on expertise with Cisco Meraki, Active Directory, and Microsoft Office environments

Demonstrated experience providing end-user support and resolving escalated technical issues

Strong understanding of IT service management, vendor coordination, and root cause analysis

serp_jobs.job_alerts.create_a_job

Operation Manager • Durham, North Carolina, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for an Operations Manager to oversee programs and ensure compliance with the Shared Services Strategy. Key Responsibilities Provide oversight and management of programs to ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Project Manager

IT Project Manager

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Sr IT Project Manager with expertise in Windows OS, PowerBI, and ServiceNow.Key Responsibilities Collaborating with the Infrastructure team to identify and prioritize s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Operations Manager

Customer Operations Manager

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Network Operations Manager

Senior Network Operations Manager

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Network Operations Manager, Specialty Care.Key Responsibilities Build and maintain an internal provider vetting framework in collaboration with Provider Operatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
IT Implementation Lead

IT Implementation Lead

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for an IT New Market Implementation Lead.Key Responsibilities Drive the delivery of software solutions for new state implementations and member integrations Manage continuou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Program Delivery Manager

IT Program Delivery Manager

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, IT Program Delivery.Key Responsibilities Manage the development and execution of training programs to meet business goals Oversee IT project delivery, ensurin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior IT Project Manager

Senior IT Project Manager

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Senior IT Project Manager (Remote).Key Responsibilities Plans and manages large scale Waterfall or Agile projects, ensuring successful delivery through collaboration wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Program Manager

IT Program Manager

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for an IT Program Manager Revenue Management.Key Responsibilities Develop and execute comprehensive cross-functional program plans to deliver strategic business results Coll...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager IT - Software Engineering (Remote)

Senior Manager IT - Software Engineering (Remote)

First Citizens BankRaleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
This is a remote role that may be hired in several markets across the United States.Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most innovative co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior IT Performance Manager

Senior IT Performance Manager

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, IT Performance.Key Responsibilities Establish IT performance goals and metrics in collaboration with IT leadership Lead executive-level meetings to dis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Manager IT - CRM Systems (Remote)

Senior Manager IT - CRM Systems (Remote)

First Citizens BankRaleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
This is a remote role that may only be hired in the following location(s) : AZ, NC, NJ or TX.We seek an experienced Information Technology manager to join our software development team focused on ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Manager

IT Manager

ProMachRaleigh, NC, US
serp_jobs.job_card.full_time
Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies.Through our brands, Pro ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Operations Specialist

IT Operations Specialist

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Systems & IT Operations Specialist to join their DevOps team.Key Responsibilities Manage day-to-day IT support, ticket management, and employee onboarding / offboarding p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Director - Healthcare

IT Director - Healthcare

VirtualVocationsDurham, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Director of IT & Systems in the healthcare sector.Key Responsibilities Lead and manage IT operations to ensure reliable and secure systems performance Develop and enfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager IT - Appian Development (Remote)

Manager IT - Appian Development (Remote)

First Citizens BankRaleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
This is a remote role that may only be hired in the following location(s) : AZ, GA, NC, and TX.Silicon Valley Bank (SVB), a division of First Citizens Bank, is the bank of the world’s most inn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Delivery Operations Manager

Delivery Operations Manager

VirtualVocationsRaleigh, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Delivery Operations.Key Responsibilities Lead and develop the Production Manager team, hiring and mentoring high-performing individuals Drive operational exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Manager - Varicent Application

IT Manager - Varicent Application

LabcorpDurham, NC, US
serp_jobs.job_card.part_time
Labcorp is seeking a dynamic and experienced Varicent IT Manager to lead the administration, development, and optimization of our Varicent Incentive Compensation Management platform.This role is cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30