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Head of Provider Network

Head of Provider Network

KickoffNew York, NY, US
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Head Of Provider Network

Kickoff is redefining fitness and preventive health. We're the first and only place anyone can get a personal trainer and nutrition coach covered by insurance. Our elite coaches meet with members on weekly video calls, stay in touch through daily texts, and leverage our AI-powered coach & client apps to deliver truly personalized nutrition, fitness, and wellness plans.

  • Clients get life-changing results without the price barrier.
  • Coaches get a stable, high-earning career blending expertise and cutting-edge technology.
  • Payors get dramatically lower medical costs by keeping people healthy.

Backed by top-tier investors and already helping thousands of members nationwide, we're scaling the first insurance-backed, integrated exercise-plus-nutrition platform. If you're energized by massive impact, AI that really helps people, and a mission that matters, join us and help make preventive health the accessible for everyone.

The Role

We're seeking a Head Of Supply to own the growth, engagement, and success of our elite dual-certified coaches (personal trainers + registered dietitians).

This senior, cross-functional leadership role spans operations, product, marketing, and people management. You'll shape the supply-side engine of Kickoff, ensuring that our coaches love working with us and that clients have access to the best experts in the world.

Responsibilities

Scale and optimize our provider network :

  • Recruit, vet, credential, and onboard large numbers of qualified coaches.
  • Craft the best-in-class coach experience to maximize engagement, retention, and availability for clients.

    • Lead and inspire teams :

  • Manage and grow a team of coach managers, interviewers, and operations staff.
  • Design and refine SOPs to create a seamless, scalable supply system.
  • Foster a vibrant, connected coach community.

    • Drive product and process improvements :

  • Partner with product and engineering teams to shape features that delight coaches and clients.
  • Identify data-driven improvements through metrics, feedback, and experimentation.

    • Grow top-of-funnel coach acquisition :

  • Build and execute recruitment and marketing strategies to attract the best talent.

    • Play a key leadership role :

  • Contribute to company-wide strategy as a member of the leadership team.

    • What We're Looking For

  • Supply-side growth and / or leadership experience.
  • Product and operational chops : Able to design and optimize processes, collaborate with tech teams, and bring ideas from concept to execution.
  • Data fluency : Comfortable using metrics, surveys, and SQL (with AI assistance) to drive prioritization and decisions.
  • Startup mindset : You're an ownercomfortable with ambiguity, scrappy testing, rapid iteration, and big swings.
  • Mission-driven energy : You're passionate about health, wellness, and making an impact.
  • Collaborative spirit : Excited to work in person with our team in SoHo, NYC.

    • Nice To Have

  • Experience in healthcare, provider networks, and / or recruitment / marketing.
  • Experience in product management or design.
  • Prior success building high-performance teams and communities.
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    Provider Network • New York, NY, US

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