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Program Coordinator
Program CoordinatorSupported Living Group LLC • Bethany, CT, USA
Program Coordinator

Program Coordinator

Supported Living Group LLC • Bethany, CT, USA
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About SLG

Founded and Headquartered in Danielson in 2006, by President, Christopher Brisson , with additional program locations established in Avon and Bethany Connecticut, The Supported Living Group (SLG) provides industry leading non-medical community based and person focused support services to individual's utilizing Acquired Brain Injury (ABI) Waiver I & II , Department of Developmental Services (DDS) Home and Community Waiver , Connecticut Home Care Program for Elders (CHCPE) , and Personal Care Assistant (PCA) Waiver supports across Connecticut.

Our multi-disciplinary and diverse management team of community support experts have been working diligently to support individuals achieve their personal goals collectively for well over 300 years and have established relationships with access agencies such as Connecticut Community Care (CCC) , Western Connecticut Area Agency on Aging (WCAAA) , and South Western Connecticut Area Agency on Aging (SWCAAA) . This unparalleled level of experience and expertise coupled with SLG's commitment to person focused support services has ensured the continued growth of both the agency and its reputation of excellence.

The Supported Living Group takes pride in being recognized as the most innovative and forward-thinking provider of support services in Connecticut and is driven to ensure the on-going individual success and satisfaction of those that choose to utilize our range of services.

QUALIFICATIONS : Education :

High school diploma / GED with 4 years of Program Manager experience or 4-year degree in Human Service-related field with 2 years of Program Manager experience.

Experience :

Preferred : 2 years experience in Acquired Brain Injury service delivery

2 years experience managing others in the human service field; reporting at clinical or team meetings; maintaining client and staff files; knowledge of supervisory styles and methods.

Experience building staff teams and scheduling client-specific staff coverage desired; reliable transportation; awareness and utilization of client interventions, techniques, and behavioral strategies; comfortable with Microsoft Word and other basic computer skills; proficient written and verbal communication skills, knowledge and experience with Electronic Visit Verification Systems preferred.

Travel Required : Yes

Certification & Licensure

ILST approval (preferred); Valid CT driver's license; current auto insurance; good driving record

Physical Requirements :

  • Walking
  • Driving
  • Standing
  • Sitting
  • Bending
  • Reaching
  • Communicating by phone
  • Communicating in person
  • Climbing stairs
  • Fine motor skills

Other requirements / competencies :

  • Effective listening skills
  • Excellent phone skills
  • 24-hour phone availability
  • Rotating weekend on call supervisory responsibilities
  • Strong writing, reading and basic mathematical skills
  • Strong problem solving and decision-making skills
  • Time management
  • Organizational skills
  • Social interaction skills
  • Task analysis
  • Facilitate instruction
  • Follow directions
  • Work Hours :

    Program provides 1st / 2nd / 3rd shift services to clients in an individual home setting and in surrounding communities; Responsible for day to day operations for simultaneous ABI Waiver service plans which may require on call availability days, evenings, overnights including weekends.

    Work Environment :

    SLG office; client residence; various community settings

    WORK DUTIES AND RESPONSIBILITIES :

  • Individualized supervision of SLG employees
  • Assign and schedule SLG staff to work with ABI clients weekly
  • Orient and train staff concerning program-specific materials and systems
  • Identify problems, determine and implement the most effective solutions
  • Monitor each service plan, clients' progress and staff performance
  • Write employee performance evaluations annually
  • Determine necessary disciplinary action and implement improvement plans for non-compliant SLG employees
  • Work as a liaison with clinical team leaders, treatment team members, clients and SLG administrative team
  • Represent The Supported Living Group, LLC during client related activities and community outreach events
  • Maintain ABI service plan, supervisory and agency records
  • Assist in agency's strategic plan, risk management and quality assurance activities
  • Contribute to the hiring and orienting of new SLG employees as needed
  • Salary : $52,000 to 54,00

    DCP Cert #HCA0010907 Exp 10 / 31 / 23

    #HP1

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    Program Coordinator • Bethany, CT, USA

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