Customer Service Representative- ON SITE

TEKsystems is looking to hire a Customer Service Representative to work for a client in the

• Colonie, NY
• area. This opporutntiy will take place
• ON-SITE
• and will be working within their Tele-Sales department.

This is a great foot in the door opportunity that is quite easy to master once you get through training. These openings will fill rather quickly and will start right away!

These candidates will be calling on NYS lottery retailers (gas stations, stores, etc.) and checking on their current state with lottery cards as well as placing any orders for new products or reorders. They will be making 100-140 calls a day with the majority of them being very short. The retailers are current customers and most of the time they are expecting the calls (no cold calls). The calls to gas stations in busier areas will tend to be a minute or two long while some of the smaller stores will have longer conversations due to them now knowing the product lines as well.

The first two weeks will deal with paid training on site. They will work directly with the manager and other reps to learn the system, understand how the calls work. People can start on the phones sooner depending on how quickly they pick things up.

They currently have a team of 14 reps along with their Telesale manager. The dress is business casual. Everyone works in their own cubicle and will have a phone, computer, filing cabinets, etc.

These positions are first shift Monday through Friday from 8am-5pm.

17.50 / hr.

Most of the telesales team members have been there for a long time. They have reps that have been there 10+ years. These positions do not open up very often and there is hardly any attrition. This is due mainly to pay and a positive work environment.

The pay range for this position is $17.50 - $17.50 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

This is a fully onsite position in Albany,NY.

This position is anticipated to close on Oct 17, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.