Guest Services Coordinator- Evening and Weekends

Guest Services Coordinator

Schedule : 11 : 30AM-8PM, Rotating days, weekends included Onsite : Stratford, NJ

General Summary : The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.

Minimum Knowledge, Skills, & Abilities Required :

• Ability to read and communicate in the English language.
• High School graduate or equivalent preferred.
• Prefer college experience or higher education.
• Requires 3 5 years of prior customer service experience.
• Coordinator position requires a people-oriented, personable, friendly person who is able to work with everyone.
• Must be organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.

Salary Range : The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Work Shift : Rotating (United States of America)

Worker Sub Type : Regular

Employee Entity : Kennedy University Hospitals, Inc

Primary Location Address : 18 East Laurel Road, Stratford, New Jersey, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.