ServiceNow Tech Lead EngineerVirtualVocations • Decatur, Georgia, United States

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ServiceNow Tech Lead Engineer

VirtualVocations • Decatur, Georgia, United States

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A company is looking for a ServiceNow Tech Lead Engineer to join their IT Service Management department supporting government clients.

Key Responsibilities

Provide governance and technical guidance to scrum teams for ServiceNow implementations

Collaborate with leaders to develop governance documents and frameworks for ServiceNow systems engineering

Mentor developers on system design techniques and evaluate best practices for ServiceNow integration

Required Qualifications

Deep understanding of the ServiceNow product suite, including ITSM, CSM, and SecOps

Proficiency in systems thinking and business process management

Experience in creating technical designs and architecture documentation

Ability to assess solutions for leveraging existing ServiceNow products or custom development

Familiarity with ITIL frameworks and methodologies

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