Job Description
Job Description
Job Summary :
Under the direction of the Service Director and Real Estate Manager, the Service Technician III is responsible for performing general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes and responding to customer service requests.
Essential Duties and Responsibilites :
Maintenance Services :
- Perform preventative maintenance, repairs, inspections, and janitorial services as assigned
- Assist with maintenance of storage area and maintenance materials
- Perform refurbishing and renovation of apartments per company standards
- Walk the property daily to ensure curb appeal and quality of apartments
- Notify Real Estate Manager of any safety concerns and participate in safety meetings
- Responsible for knowledge of property specific problems such as asbestos
- Perform other duties as required
- Assist in snow removal as required
- Maintain accurate record of all tasks completed
- Carry out maintenance aspects of the community in the Service Directors absence, including scheduling staff and vendors, ordering new supplies, and working with Property Manager on other necessary improvements
Customer Service :
Complete all service requests in accordance with company standardsAvailable for weekend work, on-call duties, and after-hours emergency service requests, 24 hours per day, 7 days per week as scheduledRequirements :
High school diploma or equivalent preferredCFC II or Universal Certification requiredValid Driver’s LicenseAt least 3-4 years of maintenance experienceExcellent English communication skills, both verbal and writtenAbility to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushingComputer proficiency preferredSufficient knowledge to thoroughly complete maintenance assessment up to the standards of a Service Technician IIIFSLA STATUS : Non-exempt