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Data Scientist

Data Scientist

SiroNew York, NY, United States
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We're transforming the trillion-dollar world of in-person sales by capturing and analyzing a never-before-digitized dataset : face-to-face conversations. While the tech world obsesses over digital interactions, most of our economy still runs on millions of in-person sales and service conversations happening daily across the U.S. Unlike Zoom calls, these conversations weren't historically recorded – leaving petabytes of rich data untapped. Until now.

Companies in hundreds of industries rely on frontline salesforces working in-person, yet they've operated with zero visibility into these critical customer interactions. Meanwhile, sales productivity follows a stark Pareto distribution – the vast majority of commissions accumulate to a small percentage of top performers, leaving millions of salespeople struggling to achieve financial freedom.

With Siro, we're democratizing sales excellence. Our customers see their reps closing up to 40% more deals, all while gaining unprecedented insights from field conversations.

We've built an intelligence platform that captures, processes, and derives actionable insights from in-person sales and service conversations. Our customers span diverse industries – home improvement, home services (HVAC, plumbing), retail, B2B distribution, insurance, hospitality, and more.

With over $75M in backing from world-class investors, we're on a mission to make field sales the most accessible path to financial freedom.

Our product is already making waves - 4.8 stars on the App Store (700+ ratings), 5.0 stars on G2 (25 reviews), and partnerships with industry leaders like ServiceTitan (NASDAQ : TTAN).

About the Role

We're looking for a pioneering Data Scientist. This role combines classical data science with cutting-edge LLM applications, sitting at the intersection of business intelligence, experimentation, and AI-powered product features.

This role will build the data foundation that empowers Siro teams to make confident decisions -from Product launching AI-powered features, to Sales identifying winning patterns, to Customer Success driving adoption. Your work will unlock insights that directly accelerate growth and shape our product strategy.

If you're excited about turning raw data into actionable insights and shaping the future of a high-growth AI-first company, this is the role for you.

What you’ll do

Product Analytics and Business Intelligence

Partner with multiple functions to understand customer behavior, visualize usage trends, and identify opportunities

Develop and optimize product analytics infrastructure and dashboards for internal and external stakeholders

Contribute to weekly and quarterly business reviews for strategic accounts

Ad Hoc Insights and LLM Applications

Explore customer sales conversation data to extract insights via LLM-based and traditional analysis methods

Communicate ad hoc insights to external customers

Implement LLM evaluations

Data Quality

Own data quality in our databases

Establish data quality standards and monitoring

Identify improvements needed and work with Engineering to implement

Success Metrics

Adoption rate of data products, internal and customer-facing

Impact on product development velocity and decision quality

Quality and reliability of AI-powered insights

% of product decisions backed by quantitative data

Qualifications

3-5 years of experience in data science, ML / AI, or related field

Strong foundation in statistics and experimental design

Expertise in Python, SQL, and data pipeline development

Experience with business intelligence and visualization tools (e.g., Looker, Metabase, Tableau)

Experience working with structured and unstructured data

Strong problem-solving skills with a business-focused approach

Excellent communication skills

Familiarity with LLMs

Our Tech Stack

Core Tools

Data Infrastructure : Google Cloud Platform (GCP), BigQuery, Postgres

BI / Analytics : Mixpanel, Explo

Languages : Python, SQL

Version Control : Git

AI / ML Stack

LLM Frameworks : Anthropic, OpenAI, Google LangChain

Data Science & ML Libraries : pandas, scikit-learn

NLP Tools : Hugging Face

Nice to Have

Experience with Node.js / TypeScript

Background in conversation AI or natural language processing

Who You Are

Product-minded data scientist who balances rigorous analysis with practical impact

Strong communicator who can translate complex concepts for various audiences

Self-directed learner excited about emerging AI technologies

Collaborative team player who thrives in a fast-paced environment

Passionate about using data to improve human performance and outcomes

At Siro, we are committed to creating a diverse and inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Data Scientist • New York, NY, United States

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