Talent.com
Technical Field Engineer - Dell experience - Local area travel

Technical Field Engineer - Dell experience - Local area travel

PGTEKChicago, IL, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

We are seeking skilled and experienced Onsite Field Engineers to provide on-site maintenance and break / fix services for Dell-specific solutions at customer sites. These engineers will play a critical role in supporting enterprise customers, ensuring uptime and optimal performance of mission-critical systems.

Each engineer will be assigned to one market (Atlanta, Chicago, or Cincinnati) and cover customer locations within a defined service area radius.

  • You must reside within the greater Atlanta, Cincinnati or Chicago areas and you must be comfortable traveling around the metro area to provide support at various customer sites. This will mostly be 1st shift (8am-5pm) but will also include occasional 2nd shift work (4pm-12am) with some overnight potential as well. Mostly 1st shift though.

Responsibilities

Onsite Technical Support

  • Install, configure, implement, integrate, maintain, troubleshoot, and repair Dell ISG Storage products at customer sites.
  • Provide technical and administrative support directly to customers
  • Interpret customer needs, clarify responsibilities, and ensure timely resolution of issues.

    • Collaboration & Escalation

  • Partner with subject matter experts to resolve complex technical problems.
  • Apply troubleshooting tools, technical knowledge, and analytical practices to identify and resolve issues.
  • Escalate when necessary, while maintaining ownership of customer satisfaction.

    • Problem Solving

  • Work on issues of moderate scope requiring varied analysis.
  • Apply judgment within defined procedures to determine the best course of action.
  • Contribute to investigations and provide recommendations for long-term solutions.

    • Requirements

  • Bachelor’s degree with2+ years of professional experience, or an advanced degree with no prior experience, or equivalent work experience.
  • Prior hands-on experience with Dell ISG Storage solutions, including :
  • DataDomain
  • PowerScale
  • VxRail (SABA Level 3 minimum training required)
  • Willingness and ability to pursue advanced certifications (SABA Level 5) over time.
  • Additional product training expected for ECS, PMAX / VMAX (SABA Levels 2–5) and other Dell ISG Storage platforms as needed.
  • Must possess reliable personal transportation.
  • Ability to travel within assigned service area (mileage averages will be provided).

    • Work Schedule & Flexibility

  • Support of 24x7 business operations with schedule flexibility required.
  • Engineers must be available for various shifts, including :
  • Day Shift : 8 : 00 AM – 4 : 00 PM
  • Evening Shift : 4 : 00 PM – 12 : 00 AM
  • Overnight Shift : 12 : 00 AM – 8 : 00 AM

    • Benefits

    Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.  Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.   An Employee Assistance Program is available at no cost to all employees.  PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

    ABOUT PGTEK :

    PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

    EOE, including disability / veterans

    serp_jobs.job_alerts.create_a_job

    Technical Field Engineer • Chicago, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Field Service Technician I

    Field Service Technician I

    Canon U.S.A., Inc.Burr Ridge, IL, US
    serp_jobs.job_card.full_time
    If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Technician

    Field Technician

    DishLake Villa, IL, United States
    serp_jobs.job_card.full_time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    Atlas Toyota Material Handling, LLCRosemont, IL, United States
    serp_jobs.job_card.full_time
    Do you have a passion for working on cars, forklifts or other heavy equipment? Do you want to turn your hobby into a career? Check out what we can do for you!. We are currently hiring full-time.Atla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Service Technician

    Field Service Technician

    JobotElk Grove Village, IL, US
    serp_jobs.job_card.full_time
    Global Market and Technology Leader seeking a Traveling Service Technician.This Jobot Job is hosted by : Amber Wood.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Field Tech I

    Field Tech I

    Nexus Water GroupNaperville, IL, United States
    serp_jobs.job_card.full_time
    Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.Through the essential water and wastewater services we deliver, we have a very personal connection to the p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Service Engineer I

    Field Service Engineer I

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Field Service Engineer I focused on the Falcon Program for UAE National candidates.Key Responsibilities Attend training sessions and seminars for technical and soft ski...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Last Mile Fiber Engineer

    Last Mile Fiber Engineer

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Last Mile Fiber Engineer to join a strategic team focused on telecommunications and data connectivity. Key Responsibilities : Act as a technical and strategic advisor for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Field Support Engineer

    Field Support Engineer

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Field Support Engineer to join their technical support team.Key Responsibilities Maintain and repair hardware and software components, including servers and airport-spe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Forward Deployed Engineer

    Forward Deployed Engineer

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Forward Deployed Engineer (US based).Key Responsibilities Design observability solutions and work with customer engineering teams on OpenTelemetry instrumentation strat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Experience Specialist

    Field Experience Specialist

    National Louis UniversityWheeling, IL, United States
    serp_jobs.job_card.full_time
    National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Field Engineer

    Senior Field Engineer

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Field Engineer.Key Responsibilities Maintain Field Engineering infrastructure, including pre-sales Demo Kit applications and custom demo applications Implement ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Lead - Distribution

    Technical Lead - Distribution

    Sterling EngineeringWoodridge, IL, United States
    serp_jobs.job_card.permanent
    Technical Lead - Gas Distribution Engineer.Location : Remote (Must reside in the United States).CONTRACT-TO-HIRE OR Direct Hire. Sterling has helped build careers for thousands of professionals like ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    QCS Field Service Engineer

    QCS Field Service Engineer

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a QCS Field Service Engineer I.Key Responsibilities Provide on-site and remote technical support for Quality Control Systems Conduct system installations, upgrades, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    Atlas Toyota Material Handling, LLC CareersRosemont, Illinois, US
    serp_jobs.job_card.full_time
    Do you have a passion for working on cars, forklifts or other heavy equipment? Do you want to turn your hobby into a career? Check out what we can do for you! . We are currently hiring full-time.Atl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Tier 3 Field Services Engineer

    Tier 3 Field Services Engineer

    WEBIT ServicesNaperville, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    WEBIT Services, a leading Managed Services Provider based in Chicago, is searching for a dedicated and highly skilled Tier 3 Field Services Engineer to join our team of Employee Owners.As a critica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Sales Engineer

    Field Sales Engineer

    WalterChicago, IL, US
    serp_jobs.job_card.full_time
    Walter USA in Chicago Metro Area, is looking for a : .The Field Sales Engineer is responsible for increasing sales of Walter products and services in their assigned territory focusing on target custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Field Technician

    Field Technician

    Andromeda Technology SolutionsLockport, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Description Andromeda is seeking talented self-starters who are driven to complete tasks thoroughly.As a vital member of our 10–12-person service department, you will troubleshoot c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Field Engineer

    Field Engineer

    Keller North America, Inc.USA, Illinois, Chicago
    serp_jobs.job_card.full_time
    Keller is the world leader in geotechnical construction and deep foundations.With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Engineer

    Field Engineer

    Talent GroupsChicago, IL, United States
    serp_jobs.job_card.full_time
    Hybrid Remote but 70% travel is required.Install, configure, and maintain IPTV and Coax TV systems, including headend appliances (e. Anevia, UCrypt) and multicast streaming setups.Provision and trou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Lead CI / CD Engineer

    Technical Lead CI / CD Engineer

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Lead - CI / CD Engineer to architect, implement, and manage continuous integration and deployment pipelines. Key Responsibilities Design and maintain end-to-end ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours