Configuration Technician I - Refurb Lab - 1st shift - NAIC4

3 days ago Be among the first 25 applicants

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Configuration Technician

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview

The Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor.

Job Responsibilities

• Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices.
• Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs
• Implement knowledge and strong understanding of how the operations of the department impact other diverse work units.
• Applies technical knowledge of product to ensure proper functionality and operation
• Assist in the optimization of work instructions and further documentation
• Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional
• Logical work to load OS (Operating system), loading license, and update firmware per customer requirements
• Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs)
• Use established tools to communicate task status on a continuous basis
• Capture QC records and perform QC checks to validate logical configuration requirements
• Complete physical audit of equipment and accessories
• Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture
• Provide input for the continual improvement of customer production solutions

Education Qualifications

Associate's Degree Information Technology preferred

Work Experience

A minimum of 2 years' progressive experience in a related field required

Other Work Experience

1-2 years of hands-on experience with router / switch, wireless, voice, security, and SAN solutions

Travel Requirements

None

Knowledge, Skills, And Abilities

Licenses and Certifications

CCNA - Cisco Certified Network Technician preferred

Physical Demands

Working Environment

Is this role an individual contributor or does it have direct reports?

Individual Contributor

Level of Autonomy

Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy.

Compensation / Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $18.46-19.25 an hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees :

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at World Wide Technology by 2x

Sign in to set job alerts for "Configuration Technician" roles.

St Louis, MO $75,200.00-$158,100.00 2 weeks ago

St Louis, MO $75,200.00-$158,100.00 2 weeks ago

Electrical Mechanical Technical Support Resource $41.30 - $42.55 Per Hour

Greater St. Louis $37.00-$47.00 6 days ago

Field Service Technician - Hybrid - Chesterfield, MO (St. Louis) - Ownership Opportunity

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr