Supervisor

Join The OMG-McDonald's Team

Enjoy a career with limitless growth opportunities, competitive wages, health insurance, tuition reimbursement up to $3k, PTO, employee rewards & recognition bonus program, world-class training and many more benefits.

Supervisors provide leadership, coaching, and direction to their team through people development and improved restaurant operations, to maximize the long-term sales and profit of each restaurant. Consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with the organization's executive team, restaurant management staff, crew and customers.

The selected candidate will be expected to travel regularly to assigned restaurants to support your management team. The selected candidate must possess the ability to demonstrate exceptional face-to-face, telephone, electronic, and written customer service skills to the organization's executive team, restaurant management staff, crew, applicants, members of McDonald's corporation, visitors, and suppliers. The candidate selected must have the ability to prioritize and organize workload, meet deadlines, provide attention to detail, and follow-through on daily, weekly, monthly, and quarterly tasks.

Responsibilities include, but are not limited to, ensuring the restaurant managers uphold the standards of Quality, Service and Cleanliness. Ensure the restaurants meet or exceed operational goals laid out in the budget which include Labor, Sales, Profit, Food Cost and all other controllable areas. Ensure the restaurants are following all operational and company policies. Participate in the staffing process. Develop your managers to perform at the highest levels. Ensure the highest levels of customer satisfaction. Help create and execute an operational plan. Ensure the restaurants are operating in the most effective and efficient manner. Review and communicate operational reports. Analyze and develop an action plan to improve any areas that are not performing up to standards. Daily follow up on all action plans to ensure improvements. Must be able to multi-task and have great time management skills.

Requirements : Experience as a general manager, supervisor, district manager of a quick service or casual dining restaurant for at least 5 - 10 years

Preferred : Graduates of McDonald's Corporation- Hamburger University / ROLP / GM Capstone