Talent.com
Field Service Technician II

Field Service Technician II

Premise One LLCSan Diego, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems.

Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service.

The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement.

Participation in Premise One's on-call service program is a key component of this role.

Key Responsibilities Safety & Site Preparation :

  • Conduct pre-work site assessments and safety checks to ensure a safe working environment.

Customer Service Excellence :

  • Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction.

    • Field Leadership :

  • Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues.

    • Project Execution :

  • Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards.

    • Autonomous Field Operations :

  • Operate independently in the field, making informed decisions to resolve technical issues on-site.

    • Technical Troubleshooting :

  • Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards.

    • Testing & Documentation :

  • Test all repairs on-site in alignment with Service Operations and Engineering policies.
  • Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards.

    • On-Call Rotation :

  • Participate in the on-call rotation, providing emergency after-hours service as required.

    • Vehicle Maintenance :

  • Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition.

    • Professional Conduct :

  • Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions.

    • Continuous Improvement :

  • Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations.

    • Communication :

  • Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers.

    • Additional Duties :

  • Perform other related services as required on-site, with flexibility to adapt to changing job demands.

    • Qualifications Experience :

  • 5+ years of experience in Audio Visual, Security, Intercom / Paging, and Infrastructure Cabling.

    • Technical Knowledge :

  • Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies.

    • Industry Expertise :

  • Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR.

    • Security Background :

  • Preferred candidates will have a robust background in physical security systems.

    • Mechanical Aptitude :

  • Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics.

    • Desired Certifications & Training Genetec Software House Lenel Feenics Milestone Avigilon Crestron Skill Requirements Flexibility :

  • Willingness to work overtime as needed to meet construction and service schedules.

    • On-Call Capability :

  • Ability to support 24 / 7 client SLAs and respond to emergencies when required.

    • Travel :

  • Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%.

    • Technical Proficiency :

  • Competent in using computers and industry-specific software.

    • Physical Requirements :

  • Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods.

    • Driving Record :

  • Must possess a clean driving record and hold a current state driver's license.
  • Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients!
  • Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Field Technician Ii • San Diego, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Landscape Technician

    Landscape Technician

    AppleOneEscondido, CA, US
    serp_jobs.job_card.full_time
    We are seeking a Landscape Technician to join our clients Public works department for a government organization in Valley Center, CA!. Responsible for extensive maintenance and operations.This inclu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Field Engineer III

    Field Engineer III

    Paladin TechnologiesSan Diego, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Field Engineers report directly to the Associate Director of Operations, but are responsible to the Project Managers on a daily activity basis. Responsibilities include, but are not limited to : .Syst...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Maintenance Technician

    Maintenance Technician

    TrueCareSan Marcos, CA, United States
    serp_jobs.job_card.full_time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Environmental Services Technician

    Environmental Services Technician

    TradeJobsWorkforce92130 San Diego, CA, US
    serp_jobs.job_card.full_time
    As a Environmental Services Technician, you will be responsible for managing waste collection and recycling efforts, including : collect and dispose of waste materials. Duties and responsibilities ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Maintenance Technician II

    Maintenance Technician II

    Fairfield ResidentialUSA, California, San Diego
    serp_jobs.job_card.full_time
    If you're driven and seek a collaborative workplace that makes a difference, Fairfield might be the place for you.As a leader in the multifamily housing industry, we're passionate about creating ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Datacenter Technician

    Datacenter Technician

    Flo NetworksPlayas de Rosarito, Baja California, México
    Flo Networks is a leading provider of telecommunications services between the US and Mexico.We provide voice and data services to Fortune 1000 companies, telecommunications, and cable companies ove...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Field Service Engineer II

    Field Service Engineer II

    EurofinsUSA, California, San Diego
    serp_jobs.job_card.full_time
    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HVAC Technician

    HVAC Technician

    San Diego RefrigerationSantee, CA, US
    serp_jobs.job_card.full_time
    San Diego Refrigeration (a Paradigm Mechanical Company) has been keeping San Diego’s businesses running smoothly for over 30 years. We’re more than service providers—we’re tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Maintenance Technician

    General Maintenance Technician

    TrueCareSan Marcos, CA, United States
    serp_jobs.job_card.full_time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Health Care Technician / Shadow Hills Elementary School (tbd)

    Health Care Technician / Shadow Hills Elementary School (tbd)

    Alpine Union School DistrictAlpine, CA, United States
    serp_jobs.job_card.full_time
    Comments and Other Information.There is currently one vacancy : #tbd.Shadow Hills Elementary School.PRE-PLACEMENT MEDICAL EXAMINATION : Appointment is contingent upon passing a pre-placement physical...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Environmental Field Technician

    Environmental Field Technician

    TradeJobsWorkForce92132 San Diego, CA, US
    serp_jobs.job_card.full_time
    Environmental Field Technician Job Duties : Collect water samples from raw, semi-processed, or processed water, industrial...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    A&P Technician

    A&P Technician

    Rampart Aviation LLCSan Diego, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Currently seeking A&P Technicians in San Diego, CA Experience with DHC-6 and / or DHC-4T Caribou preferred.Experience with PT6 turboprops is required. BASIC FUNCTION SUMMARY A&P Technicia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Electronics Technicians

    Electronics Technicians

    NavyDel Mar, CA, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Brake & Alignment Technician

    Brake & Alignment Technician

    TradeJobsWorkForce92109 San Diego, CA, US
    serp_jobs.job_card.full_time
    Installing or servicing hydraulic / electric brake system, suspension, alignment, drive train, and power steering parts and components. testing and installing batteries; dismounting / mounting tire and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Traffic Technician

    Traffic Technician

    TradeJobsWorkForce92107 San Diego, CA, US
    serp_jobs.job_card.full_time
    Prepare work orders for repair, maintenance, or changes in traffic systems.Plan, design, and improve components of traffic control systems to accommodate current or projected traffic and to increas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Forklift Technician

    Forklift Technician

    TradeJobsWorkforce92137 San Diego, CA, US
    serp_jobs.job_card.full_time
    As a Forklift Technician, you will be responsible for operating forklifts and supporting warehouse tasks, including : operate forklifts and other warehouse equipment safely.Duties and responsibiliti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Electronics Technician III (Depot)

    Electronics Technician III (Depot)

    CenturumSan Diego, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    DUTIES AND RESPONSIBILITIES The Electronics Technician Maintenance III applies advanced technical knowledge to solve complex problems that typically cannot be solved solely by referencing manufactu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Manufacturing Technician II or III

    Manufacturing Technician II or III

    Argonaut Manufacturing ServicesCarlsbad, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Argonaut Manufacturing Services Inc.CMO) headquartered in Carlsbad, CA with.The company is dedicated to serving highly innovative companies in the biopharmaceutical and molecular diagnostics indust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Service Tech

    Service Tech

    United RentalsSan Diego, CA, United States
    serp_jobs.job_card.full_time
    If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As a Service Tech II in our aerial branch, you’ll use your skills to perform maintenance, preventive m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Serviceline Technician

    Serviceline Technician

    TradeJobsWorkForce92155 Coronado, CA, US
    serp_jobs.job_card.full_time
    Serviceline Technician Job Duties : Troubleshoot, repair, and commission string inverters remotely via ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30