Box Office Supervisor - 713 Music Hall Job at Live Nation Entertainment in Houst

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

What This Role Will Do

Supervision of the Department

• Organize / Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.)
• Assist and support box office staff in any of their job functions, as needed
• Ensure positive and creative team environment within the department
• Facilitate open communication with the Box Office Manager, staff and all other venue departments
• Exhibit proper inter-departmental communications and organization
• Ensure complete and satisfactory on-going staff training
• Assist manager with staff evaluations (training, 90-day, annual)
• Provide a positive team environment within the department
• Assist in ensuring appropriate staffing levels.
• Help set staff development and performance goals & monitor progress
• Recruitment and hiring staff, ensure that hiring / disciplinary / termination standards follow all Clubs & Theaters guidelines
• Promote and provide superior customer service in all guest interactions
• Participate in all on-site venue meetings as needed

II. Financial / Cash Handling

III. Other Responsibilities

Required

Preferred

Physical Demands / Working Environment

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

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