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Financial Services Operations Supervisor

Financial Services Operations Supervisor

Blue Prism GroupKansas City, MO, US
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Supervisor, Financial Services Operations

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Supervisor, Financial Services Operations

Locations : Hybrid | Kansas City, MO; Braintree, MA

Remote | Georgia, Florida, Kansas, Massachusetts, Missouri, New Hampshire, North Carolina, Rhode Island, South Carolina, Tennessee, Texas, Virginia

Get To Know The Team : As the Financial Services Operations Supervisor, you will be responsible for leading and developing a team of associate level transfer agency representatives responsible for delivery service excellence to our clients and their shareholders. Within the Transfer Agency, we provide back-office financial services to Mutual Fund Clients and their investors. These services include establishing accounts, processing shareholder and broker / dealer trades, facilitating money movement between the fund and shareholders, completing analysis of fund and investor data, and more.

Why You Will Love It Here!

  • Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future : 401k Matching Program, Professional Development Reimbursement
  • Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives : Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training : Hands-On, Team-Customized, including SS&C University
  • Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

  • Promote a positive and collaborative environment where associates can thrive and do great work
  • Be visible and accessible and offer support that strives to deliver a great work experience for our associates
  • Prepare, coach and develop our talent enabling them to offer premier service to our customers and their shareholders
  • Direct the day-to-day operational activities, ensuring our representatives achieve optimal performance levels supported by efficient and compliant operations.
  • Encourage, support, and mentor our employees using creative solutions to promote a positive work environment and high retention and employee satisfaction.
  • Provide frequent feedback and one on one interactions that help build talent and strengthen skills
  • Mentor and lead team members to achieve personal career and development goals within the position
  • Monitor team goals and key performance measures and drive necessary adjustments to achieve target results
  • Partner with associates, clients and colleagues to deliver a true center of excellence

    • What You Will Bring :

  • High energy and enthusiasm with a passion for people leadership
  • Experience in financial services operations
  • Bachelor's degree or 2 years of related industry and leadership experience preferred
  • Excellent attention to detail and accuracy and strong multi-tasking skills
  • Computer experience (Word, Excel, Microsoft Outlook and Teams)
  • Excellent Interpersonal and customer service skills

    • Required Minimum Work-space and Internet Specifications :

  • Reliable high-speed internet connection with minimal service interruptions.
  • Minimum download speed of 70-100MBPS and upload speed of 20MBPS.
  • Dedicated, quiet home workspace that allows you to attend training and perform work without distractions, background noise, or interruptions.

    • Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website.

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