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Ocean Export Operations Specialist

Ocean Export Operations Specialist

Phoenix International Freight Services, Inc.Itasca, IL, USA
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Job Overview

The Ocean Export Operations Specialist is responsible for managing day to day operations, communications , and processes related to ocean export shipments, customs brokerage, and domestic cargo .

About Us

Phoenix International Freight Services, Inc. is a private ly - owned global logistics company that focuses on providing quality freight forwarding as well as providing services in international freight, freight procurement, global supply chain planning, contract logistics and solution design, and cross border eCommerce.   We are guided by our core values of experience, innovation, trust, and passion.  We believe that these values, as well as a belief in a collaborative employee / customer experience, are what makes us unique .

Why Work with Us?

  • Excellent opportunities for career growth
  • Competitive earnings commensurate with experience
  • B enefits (health, vision, dental, E AP, STD, LTD, life ) after 30 days
  • 4 01k after 90 days with up to 6% match
  • Positive support-focused culture, collaborative work environment, strong core values that guid e the company's mission
  • Direct access to leadership
  • A strong company culture that embraces work / life balance

Responsibilities and Duties

  • Open operation files for ocean export shipments
  • Monitor and manage all assigned shipments until completion
  • Daily communication s with customers, overseas offices / agents , local partners , and service providers
  • Ensure accurate customer billing and agent invoicing
  • Handle quotation requests from operational partners and agents and respond within a timely manner
  • Work with our overseas offices / agents to resolve any issues
  • Review standard operating procedures to ensure compliance with government regulations
  • Ensure the highest level of data quality and integrity by processing shipments accurately
  • Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
  • Other duties as assigned by management

    • Qualifications

  • Minimum of 3 years of pro cessing ocean export shipments
  • Willingness to work rotating Saturdays, as needed
  • Bachelor's degree in Business Administration or equivalent combination of education and work experience
  • Organized and detail oriented
  • Excellent communication skills
  • Experience with CargoWise required

    • Preferred Qualifications

  • Experience with Microsoft Office 365 tools

    • What Makes  Us Different?

    We don't want to be the biggest. We want to be the best!  We   believe that focusing on our clients and employees equally creates the perfect environment for success.

    T.NETWORK dba Phoenix International is an Equal Opportunity Employer m / f / d / v / so

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    Operation Specialist • Itasca, IL, USA

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