Talent.com
Contact Center Lead

Contact Center Lead

VirtualVocationsSaint Louis, Missouri, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Contact Center Lead to guide customer interactions and support team development.

Key Responsibilities

Provide guidance and support to a team of customer service representatives

Monitor team interactions for compliance with company policies and service quality standards

Handle escalated inbound member inquiries and maintain accurate trip data

Required Qualifications

High School Diploma required

Four (4) plus years of contact center or customer service experience

Exceptional customer service and interpersonal skills

Ability to accurately type at least 35 words per minute

Proficiency in customer service software and CRM platforms is a plus

serp_jobs.job_alerts.create_a_job

Contact Center Lead • Saint Louis, Missouri, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Member Support Center Representative (Call Center) - Full Time

Member Support Center Representative (Call Center) - Full Time

1ST MIDAMERICA CREDITWood River, IL, US
serp_jobs.job_card.full_time
Member Support Center Representative.F;MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communitie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Appointment Center Representative

Appointment Center Representative

Helitech WaterproofingCaseyville, IL, US
serp_jobs.job_card.full_time
Helitech is a leading foundation contractor based in the St.Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Assistant Call Center Manager

Assistant Call Center Manager

Bath PlanetSaint Charles, MO, US
serp_jobs.job_card.full_time
Assistant Call Center Manager Join America's Fastest-Growing Bath Remodeling Company.Louis, we're revolutionizing the bath remodeling industry with stylish, affordable, and low-maintenance solutio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Representative

Call Center Representative

Bath PlanetSaint Charles, MO, US
serp_jobs.job_card.full_time
Join Our Winning Team! – Call Center Representatives Needed.Are you ready to make a difference AND boost your income?.We’re not just a company – we’re a.We’re proud of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Call Center Representative - Fenton

Call Center Representative - Fenton

Jacob Sunroom, Exteriors & BathsFenton, MO, US
serp_jobs.job_card.full_time
Top 200 nationwide-ranked home improvement company with offices in Fenton, MO and Fairview Heights, IL.This position is based in Fenton. Our call center representatives are responsible for setting i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Appointment Center Representative

Appointment Center Representative

Woods Basement Systems IncCollinsville, IL, US
serp_jobs.job_card.full_time
Has primary telephone contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenance, and following up on a variety of issues...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Claim Center Representative

Senior Claim Center Representative

ChubbO'Fallon, MO, US
serp_jobs.job_card.full_time
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients.We strive to be the preferred choice for individuals and businesses seeking comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Technical Sales Specialist Data Center

Technical Sales Specialist Data Center

RM Staffing B.V.St. Louis, MO, US
serp_jobs.job_card.full_time
You’ll be the face of our technical expertise, conducting compelling.By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Command Center Associate

Command Center Associate

Floor & Decor HoldingsBridgeton, MO, US
serp_jobs.job_card.full_time +1
Customer Storage Buy Specialist.This role has a minimum base pay from $15.This position is responsible for greeting customers and managing the customer storage buy pick-up process.Full-time and par...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Advanced Technology Center Intern - Data Center Operations - 2026

Advanced Technology Center Intern - Data Center Operations - 2026

World Wide TechnologySt Louis, MO, United States
serp_jobs.job_card.full_time
At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe.WWT is dedi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Claim Center Representative

Claim Center Representative

ChubbO Fallon, MO, US
serp_jobs.job_card.full_time
Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.The goal is to present a clean, beautiful, and high signal to noise ratio version ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
IT Director - Service Center & Customer Support (Field Services)

IT Director - Service Center & Customer Support (Field Services)

MercyChesterfield, MO, United States
serp_jobs.job_card.full_time +1
IT Director - Service Center & Customer Support (Field Services).Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistanc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
CIE (Community Information Exchange) Coordination Center Manager

CIE (Community Information Exchange) Coordination Center Manager

Helping People - United Way of Greater St. LouisSt. Louis, MO, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St.Louis is making our community a better place to live, work, and thrive.Here, you'l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Custodial | Part-Time | Centene Community Center

Custodial | Part-Time | Centene Community Center

Oak View GroupMaryland Heights, MO, US
serp_jobs.job_card.part_time
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Product Manager Contact Center

Senior Product Manager Contact Center

The Giant BullseyeSaint Louis, MO, US
serp_jobs.job_card.full_time
Seeking an experienced IT Product Manager to lead the strategy and execution of contact center solutions using.You'll drive the development of scalable, omnichannel experiences that enhance cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Membership and Contact Center Assistant

Membership and Contact Center Assistant

Missouri Botanical GardenSt. Louis, MO, United States
serp_jobs.job_card.part_time +1
This is a part-time temporary position.Scheduled to start on September 22, 2025 - January 2026.As part of the Missouri Botanical Garden's. Membership and Contact Center Assistant.This is a part-time...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Lead Member Support Center Rep (Call Center) - Full Time

Lead Member Support Center Rep (Call Center) - Full Time

1ST MIDAMERICA CREDITWood River, IL, US
serp_jobs.job_card.full_time
Lead Member Support Center Representative.MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Analyst Contact Center Solutions

Product Analyst Contact Center Solutions

The Giant BullseyeSaint Louis, MO, US
serp_jobs.job_card.full_time
We are seeking a data-driven and detail-oriented Product Analyst to support the development and optimization of Amazon Connect-based contact center solutions. The ideal candidate will analyze produc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Center Operations

Manager, Center Operations

Lincare HoldingsSaint Louis, MO, US
serp_jobs.job_card.full_time
This employee is the direct supervisor of service representatives, health care specialists, and customer service representatives. Interview, hire, train, and supervise quality candidates for service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Business Center Assistant Manager

Business Center Assistant Manager

PNCHazelwood, MO, US
serp_jobs.job_card.full_time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days