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Client Service Manager

Client Service Manager

Ikigai Talent SolutionsKnoxville, TN, US
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Job Description

Job Description

Title : Client Service Manager – Civil Engineering | Water / Wastewater Focus

Location : Knoxville, TN

Employment : Full-Time | On-Site

Compensation : $110K–$125K base salary + benefits & equity

Seniority Level : Senior Leadership (P.E. Required)

Are you ready to lead an office and grow a water-focused civil engineering practice?

We’re hiring a Client Service Manager to lead a small, high-performing team and expand regional water / wastewater operations in Tennessee.

This firm has been delivering civil infrastructure solutions for over 60 years, with a strong track record in utility design, public health, and environmental protection. You’ll have the autonomy to shape your region’s strategy while being backed by national resources and a collaborative leadership group.

What You’ll Be Doing

  • Lead client relationships and grow regional water and wastewater business
  • Oversee planning, design, and construction of water infrastructure projects
  • Manage schedules, budgets, and team resources
  • Serve as technical lead and QA / QC reviewer on civil design projects
  • Present to stakeholders, municipalities, and regulatory bodies
  • Collaborate with a team of engineers, designers, and project managers

What You’ll Bring

  • B.S. or M.S. in Civil Engineering
  • Professional Engineer (P.E.) license in Tennessee
  • 10+ years of experience in water and wastewater infrastructure design
  • Strong client communication and project delivery skills
  • Proven ability to manage teams, budgets, and timelines
  • Desire to grow a business and mentor junior talent

    • Why Apply?

  • Opportunity to lead and build a regional office
  • Join a privately-held ESOP company with strong financials
  • Competitive pay, employee ownership , full benefits
  • Stability, career autonomy, and national support network

    • If you’re ready to step into a visible leadership role and build something meaningful in Tennessee — we want to hear from you.

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    Client Service Manager • Knoxville, TN, US

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