Front Desk Coordinator - Charlotte, NC

Front Desk Coordinator – Part-Time  Location :

• Charlotte, NC A better way to deliver care starts here!  The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting.
• As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations.
• Recognized by Forbes , Fortune , and Franchise Times , we are leading a movement to make wellness care more accessible to all.  Position Summary  We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team.
• This customer-facing role plays a key part in patient experience, front office operations, and clinic growth.
• If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.  Key Responsibilities  Greet and check in patients, providing a friendly and professional first impression  Manage the flow of patients through the clinic in a timely, organized manner  Present and sell wellness plans and membership packages confidently and accurately  Support the clinic’s sales goals by converting new and returning patients into members  Answer phone calls and assist with appointment scheduling and patient inquiries  Re-engage inactive members and maintain up-to-date patient records using POS software  Assist with clinic marketing efforts and community outreach  Maintain a clean, organized front desk and clinic environment  Collaborate with team members and chiropractors to ensure a positive patient experience  Qualifications  High school diploma or equivalent required  Minimum one year of customer service and sales experience preferred  Strong phone, computer, and multitasking skills  Energetic, motivated, and confident in a goal-driven environment  Positive attitude with a team-oriented mindset  Must be able to stand / sit for long periods and lift up to 50 pounds  Office management or marketing experience is a plus  Schedule  This role requires availability Thursday - Saturday with the ability to work other days, if needed.

Compensation and Benefits  Starting pay :

Our innovative model removes the barriers to care so that you can focus on what matters :

You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.  Business Structure  You are applying to work with a franchisee of The Joint Corp.

Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.  Ready to Join the Movement?  Apply today and start moving your career in the direction you want.