Resettlement Program Associate (Limited Term)-2025375

Overview

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered yes to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

Organization summary

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

Position Summary

The Resettlement Program Associate plays a vital supportive role within the Reception & Placement (R&P) program. This position works closely with the Resettlement Program Manager, Program Specialists, and Case Managers to ensure newly arriving refugee and immigrant families are welcomed with excellence. The Associate's responsibilities focus heavily on logistics, housing coordination, administrative support, and assisting with client services. This is an ideal role for someone who is detail-oriented, enjoys working behind the scenes to make things run smoothly, and has a heart for welcoming newcomers.

This is a limited-term position funded through a grant agreement until December 31, 2025 and contingent upon funding extension.

Role & Responsibilities

• Assist with coordinating logistics for newly arriving families, including airport pickups, initial grocery shopping, and delivery of culturally appropriate meals.
• Support case managers in scheduling and preparing for client appointments (medical screenings, benefits enrollment, school registration, etc.).
• Help maintain accurate arrival and service tracking in program databases.
• Provide administrative support such as filing, copying, and maintaining case files as needed.
• Housing Coordination : Support the Housing Coordinator in preparing safe, clean, and welcoming homes for new arrivals.
• Assist with apartment setups, including furniture delivery, assembling items, and stocking household supplies.
• Track and organize household items, donations, and purchases to ensure homes meet Cooperative Agreement requirements.
• Communicate with landlords, housing partners, and utility providers to assist with setting up new accounts and move-in readiness.
• Client Services Assistance : Accompany clients to appointments when additional staff support is needed.
• Provide interpretation / translation support if bilingual, when possible.
• Assist in orienting clients to their new homes and communities, including basics of housing, transportation, and local resources.
• Support group orientations by preparing materials and assisting with logistics.

Job Requirements

Preferred Qualifications

$23 - $25 an hour

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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