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Automotive Service-to-Sales Specialist- McCarthy Hyundai

Automotive Service-to-Sales Specialist- McCarthy Hyundai

McCarthy Auto GroupOlathe, KS, US
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Job Description

Job Description

Salary : $50,000 - $100,000+

Service-to-Sales Specialist

Are you passionate about customer service and skilled in building relationships? Join our growing team at McCarthy Hyundai- Olathe as a Service-to-Sales Specialist, where youll play a key role in identifying sales opportunities within our service department. This unique hybrid position bridges the gap between service and sales, helping customers explore vehicle upgrade options while theyre in for service.

Responsibilities :

  • Proactively engage service customers in the dealerships service drive to discuss potential vehicle upgrade opportunities.
  • Review customers vehicle history, equity position, and current incentives to present tailored trade-in or purchase options.
  • Ensure a seamless sales process when a customer is interested in upgrading.
  • Maintain accurate records of interactions and follow-up activities in the CRM system.
  • Monitor service appointments and identify high-value opportunities based on vehicle age, mileage, and condition.
  • Collaborate with service advisors, sales consultants, and managers to maximize conversion rates.
  • Stay informed about current inventory, manufacturer programs, lease specials, and financing offers.
  • Deliver an exceptional customer experience with professionalism, product knowledge, and follow-through.

Skills :

  • Outgoing personality along with strong communication and interpersonal skills.
  • Prior experience in automotive sales, service advising, or customer-facing roles is preferred.
  • Ability to build rapport quickly and professionally with a wide range of customers.
  • Proficient with CRM tools and dealership management systems (e.g., CDK, Reynolds & Reynolds, Dealertrack).
  • Self-motivated and goal-oriented with the ability to work independently and as part of a team.
  • Valid driver's license and clean driving record required.

    • McCarthy Employment Perks

  • Closed on Sundays!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement

    • If you are looking for an opportunity to join one of the most successful dealerships in the area, then apply NOW to be considered for an interview!

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    Automotive Hyundai • Olathe, KS, US

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