Bistro Attendant

Job Title : Bistro Attendant / Server

Reports To : Restaurant Manager & Supervisor

Position Summary :

As a Bistro Attendant, you are the face of our guest experience—delivering warm, personalized, and efficient service that keeps guests coming back. You'll craft high-quality drinks and meals, engage with guests, and create a welcoming, upbeat environment. Your goal is to ensure every guest feels valued and leaves with a memorable impression.

Key Responsibilities

• Greet every guest with genuine enthusiasm and hospitality
• Engage in meaningful conversations to identify guest preferences and make thoughtful recommendations
• Accurately take and enter food and beverage orders into the POS system
• Prepare coffee beverages, specialty drinks, and food items using equipment such as espresso machines and TurboChef ovens
• Complete all opening, running, and closing side duties according to shift assignments
• Keep the work area clean, organized, and fully stocked
• Ensure guest satisfaction by checking in throughout the dining experience and responding to needs promptly
• Process payments, handle cash and credit transactions, and present checks in a timely manner
• Collaborate and communicate effectively with teammates; support others as needed
• Assist in food running and maintain the ability to carry multiple plates
• Say thank you—use guest names whenever possible and invite them to return
• Contribute to a fun, energetic work environment while maintaining professionalism
• Be flexible and available to support other team members or departments as needed

Qualifications

Lifting & Physical Requirements

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