E-commerce Operations Manager

E-commerce Operations Manager – Comfy Cubs (Full-Time, Miami, FL)

We are seeking an organized, experienced, and results-driven E-commerce Operations Manager to oversee and manage the day-to-day operations of our growing online business. This is a full-time, on-site position based in Miami, FL.

The E-commerce Operations Manager will be responsible for managing marketplace operations across Amazon, Target, Shopify, and an additional 10+ online marketplaces. This includes leading the marketplace team to ensure all day-to-day activities, listings, and projects are executed efficiently. The role involves coordinating with our marketing, logistics, and data teams, and ensuring all initiatives are completed smoothly from start to finish. The position reports directly to the Managing Partner.

Responsibilities

• Oversee all e-commerce operations across Amazon, Target, and Shopify, as well as our direct-to-consumer channels.
• Manage daily operations including listings, pricing, promotions, and inventory coordination.
• Work closely with the ads and marketing teams to plan and execute campaigns that drive traffic, conversions, and overall sales growth.
• Create and manage projects from start to finish, ensuring clear communication, accountability, and timely execution.
• Monitor and review profit margins, pricing strategies, and performance metrics to ensure healthy and sustainable growth.
• Coordinate with logistics, inventory forecasting, and fulfillment teams (FBA, WFS, 3PLs) to ensure smooth operations, accurate forecasting, and balanced stock levels.
• Build and implement clear SOPs (Standard Operating Procedures) across all operational areas to improve efficiency and consistency.
• Use analytics tools such as Amazon Brand Analytics and Helium 10 to track performance and identify opportunities for improvement.
• Maintain strong communication across departments to ensure nothing falls through the gaps.
• Take strategic direction from the Managing Partner and ensure initiatives are implemented and executed effectively.

Qualifications

Compensation & Benefits

Compensation includes a competitive salary, paid time off, and partial medical benefits.

About Comfy Cubs

Comfy Cubs is a baby and nursery brand dedicated to making parents’ lives easier with high quality, affordable, and beautifully designed products. Our collection includes baby shower must haves, everyday accessories, furniture, and toys, from burp cloths and swaddles to play gyms and storage solutions, all crafted to bring comfort, style, and convenience to families.

We look for motivated, organized people who thrive in a fast-paced environment. Our culture is collaborative, supportive, and focused on solving challenges together.