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Case Manager

Case Manager

Integrated Financial Settlements, IncGreenwood Village, CO, US
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Job Description

Job Description

Join a Legacy of Financial Security : Structured Settlement Case Manager

At Arcadia, we've been pioneering structured settlements since 1972, helping over 300,000 families achieve financial certainty after significant losses. As we expand our mission to reach 100,000 families annually through innovative technology and empowered teams, we invite you to join our remote team as a Structured Settlement Case Manager.

About Arcadia

As the first professional structured settlements firm in history, Arcadia has spent five decades providing certainty to people when they need it most. Today, we help 5,000 people and their families annually lead more secure lives after significant losses, with ambitious growth plans powered by new technology and expanded service offerings.

Our Values

  • Integrity : Do what is right.
  • Innovation : Seek opportunities to learn, improve, and encourage creative thought.
  • Collaboration : We are better together. Diversity of experience and thought enriches our work and lives.
  • Empathy : Acknowledge others and ask questions. Listen to find out what is important.

Your Role

As a Structured Settlement Case Manager, you'll be a vital member of our remote field team, supporting our Consultants while managing critical case data. This role is perfect for a self-motivated professional eager to learn the structured settlements industry while managing multiple priorities with precision and care.

Key Responsibilities

  • Update and maintain case files in our RESOLVER system within one day of notification
  • Maintain comprehensive reference materials including underwriting rules, insurance company guidelines, and filing systems
  • Apply knowledge of life company underwriting standards to support case management
  • Review, proof, and distribute annuity policies and final documentation to clients
  • Provide general support to Consultants and Senior Case Managers
  • Contribute to special projects and additional responsibilities as needed

    • What You'll Bring

  • Strong administrative and organizational skills with meticulous attention to detail
  • Excellent communication abilities, both written and verbal
  • Proficiency with Microsoft Office applications
  • Experience with case management systems or equivalent systems
  • Strong customer service orientation and interpersonal skills
  • Analytical thinking and deductive reasoning capabilities
  • Self-motivation and initiative
  • Collaborative mindset and team-oriented approach
  • Ability to prioritize effectively and manage competing demands
  • Reliability and commitment to following directions

    • Preferred Qualifications

  • Experience in settlements, financial services, legal, or insurance industries
  • Knowledge of both Liability and Post Settlement processes
  • Familiarity with annuity products and settlement business
  • Advanced Microsoft Office skills
  • Relevant education or equivalent professional experience

    • Work Environment

  • Full-time, 40-hour work week with flexibility as business needs require
  • Remote position requiring regular verbal and written communication
  • Computer-based role requiring extended periods of sitting
  • Occasional light physical effort (handling objects up to 20 pounds occasionally)

    • Join our collaborative community where your work directly impacts families seeking financial stability after life-changing events. At Arcadia, you'll grow professionally while making a meaningful difference in people's lives.

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    Case Manager • Greenwood Village, CO, US

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