Bilingual Call Center Agent ( Spanish / English) - National Bank

Now Hiring Bilingual Debt Collectors - Join Our Team!

Are you bilingual in English and Spanish? We want to hear from you!

Capital Management Services is expanding our team of debt collectors, and we're looking for motivated individuals who are comfortable communicating with both English and Spanish-speaking customers.

What You'll Do :

Contact customers who are between 2 and 90 days late on payment

Help customers set up payment arrangements

Work in a fast-paced, goal-oriented call center environment

What We're Looking For :

Bilingual (English / Spanish) required

Prior collections experience is a plus, but not required

Call center or customer service experience preferred

Strong communication and problem-solving skills

What We Offer :

$18 / hour starting wage for bilingual collectors

$150 Sign-On Bonus after 60 days of employment

Paid training starting October 6th, 2025

Full-time schedule

Medical, Dental, and Vision benefits

401(k) and Paid Time Off

With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted leader in the debt collections industry. We provide the tools and training you need to succeed-and grow.

Job Type : Full-time

Work Location : In person