Director, Technical Program Management (AI / ML Products)

Director, Technical Program Management (AI / ML Products)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One : At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the Team : As a Director of Technical Program Management (TPM) on Capital One’s Intelligent Foundations and Experiences (IFX) AIML product & platform organization, we’re looking for someone that can help us build robust, scalable platforms enable state of the art AI capabilities to be integrated with both customer-facing and internal applications. The platforms are the foundational blocks on which Capital One’s various lines of businesses (like credit card, retail banking, auto finance) will build delightful AI experiences for our customers, developers and other internal stakeholders.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Directors have :

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications :

Preferred Qualifications :

Note : Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are for candidates hired to perform work within one of these locations and reflect the amount Capital One is willing to pay at the time of posting. Salaries for part-time roles will be prorated based on hours worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and / or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

If you require an accommodation, contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations.

For technical support or questions about Capital One\'s recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products or information available through this site. Capital One Financial is made up of several entities; positions posted in Canada, the United Kingdom, or the Philippines correspond to Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. respectively.

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