Quality Assurance-QA - Key West International Airport (Fleming Island)

Position Summary

To ensure the quality and proper presentation of food in a timely manner; that food orders are prepared and assembled quickly according to the Brand standards to avoid waste; and that the line is always stocked, clean and safe. Works in assigned restaurant location as determined by management.

Responsibilities

• Demonstrates knowledge of server sections, table numbers and seat numbers for assigned restaurant
• Reads tickets or kitchen display screens (KDS) and assembles orders in an organized fashion while ensuring the completion of each order
• Inspects dishes before delivery for accuracy, presentation, seasoning, and temperature
• Communicates important information between MOD, servers and the kitchen (i.e. Customer requests, Food allergies, Quantity counts on specific low inventory dishes, etc)
• Send complete orders out by table / seat number and follows all ticket requests (i.e. Send Solo, Split, For Table, etc)
• Directs team of food runners and servers to deliver plates properly and efficiently to the correct seat
• Demonstrates knowledge of all menu offerings and gives detailed descriptions of each item
• Adds additional garnish and condiments per specifications to dishes prior to being delivered
• Runs food as needed on an ongoing basis
• Performs Line Checks to ensure proper par levels of all required products are on hand on an ongoing basis
• Performs duties of barista and food preparation as needed
• Maintains a clean and orderly station in the kitchen
• Maintains a clean and orderly dish station
• Aid in moving and installation of beer, wine, and cocktail kegs
• Prepares ingredients for cooking, including portioning, washing, chopping, and storing according to MCA and Brand specifications and restaurant directions
• Washes, peels, cuts, slices, dices, and portions specific food and menu items as directed
• Wears proper personal protective equipment when required (i.e. gloves)
• Clean, sanitize, and organize all kitchen areas, walk-in coolers, reach-ins, and all storage areas according to MCA and Brand specifications
• Assists kitchen staff as needed
• Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
• Maintains knowledge of airport, terminal, and restaurants; offers information, recommendations, MCA and Brand history, etc
• Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines
• Sweeps and mops as needed
• Performs other duties and side-work as assigned

Qualifications