(SPM) Product Owner

Job Description

Job Title : (SPM) Product Owner

Location : Grand rapids, MI- Hybrid must be willing to work onsite M-W

Job Description :

We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner  with 2-5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions.

• Product Ownership :
• Organize and prioritize the product backlog, refining user stories and acceptance criteria.
• Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
• Manage continual improvement around dashboarding and reporting capabilities.
• Oversee end-to-end delivery of SPM features, from ideation to deployment.
• Ensure documentation matches current state of process and system.
• Manage testing plan(s) for SPM for bi-annual upgrades.
• Stakeholder Collaboration :
• Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables.
• Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
• Technical Oversight :
• Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
• Collaborate on technical designs and ensure adherence to ServiceNow best practices.
• Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.

Requirements

Qualifications

The ideal candidate for this role has 2 to 5 years of relevant work experience. As part of their role on a product team, a successful Product Owner should fulfill the following duties and responsibilities :

Requirements

Qualifications