Customer Service Associate

Customer Service Associate

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

Job Description

The Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his / her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.

We offer :

• Starting Wage - $19.00 to $21.00 per hour
• Monday to Friday 8 am to 5 pm
• Evening hours may occasionally be required

Comprehensive Benefits Package includes :

Low employee premiums, especially given rich benefits

Includes Employee Discounts at All Salud Dental Facilities

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

About our Clinic :

Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey.

A Day in the Life of a Customer Service Associate (CSA) with Salud :

Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and / or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients.

Qualifications

Minimum Requirements

Education :

Experience :

Knowledge, Skills, and Abilities :

The application window is anticipated to close by 10 / 31 / 25

Additional Information

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.