WorkGenius Group is hiring: Community Manager in San MateoMediabistro • San Mateo, CA, United States
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WorkGenius Group is hiring : Community Manager in San Mateo
Mediabistro • San Mateo, CA, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_description6-8 years of experience in Community Management in a relevant environment. Strong understanding of social media engagement and crisis communications. Exceptional written and verbal communication skills. Ability to work flexible hours for 24 / 7 coverage. Background in Marketing, PR, or Customer Service is a plus. Community Management Crisis Communications Social Media Engagement Customer Relationship Management Reputation Management Data Analysis Engagement Strategies Incident Response Communication Strategy Stakeholder Collaboration
Overview
Title : Community Manager
Industry : Mobility / Technology
Location : Foster City, CA
Duration : ~6 months
Base pay range : $68.97 / hr - $68.97 / hr
Responsibilities
- Monitor social and digital media platforms for community questions and feedback.
- Respond professionally to inquiries ensuring consistent messaging.
- Engage with users to foster brand trust and community growth.
- Escalate complex incidents to appropriate teams for resolution.
- Collaborate with Rider Support to maintain consistency in community inquiries.
Requirements
Skills
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Community Manager • San Mateo, CA, United States
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