Talent.com
Support Operations Manager

Support Operations Manager

VirtualVocationsDorchester, Massachusetts, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Support Operations Manager to oversee operations within the Support organization.

Key Responsibilities

Administer and optimize the Support tech stack, ensuring reliable operations and continuous improvement

Execute strategic initiatives in partnership with Support leadership, translating business objectives into operational processes

Implement best practices for support operations, leveraging automation and AI to enhance customer outcomes

Required Qualifications

3-5+ years of experience in Support Operations, Business Operations, or a similar role in a fast-paced SaaS environment

Proven expertise in administering and optimizing Support Ticketing platforms, with Salesforce required

Familiarity with workflow automation tools and integrations across business systems

Strong analytical skills to derive insights from complex data sets

Effective project management skills with the ability to manage operational initiatives

serp_jobs.job_alerts.create_a_job

Operation Manager • Dorchester, Massachusetts, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Operations Support Associate

Operations Support Associate

Corps TeamLowell, MA, US
serp_jobs.job_card.temporary
Our client, a water technology provider, is seeking a Operations Support Associate for a 6+ month contract opportunity located in Lowell, MA. The Operations Support Associate supports sales and bran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Recovery Support Navigator

Recovery Support Navigator

Spectrum Health Systems, IncNorfolk, MA, United States
serp_jobs.job_card.full_time
Norfolk, MA - Norfolk Pondville.Monday - Friday, 8 : 00am-4 : 00pm.This position is part of Spectrum's MOUD (Medications for Opioid Use Disorders) program within the Department of Correction.Health, de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager, Boston

Operations Manager, Boston

Metropolis TechnologiesBoston, MA, US
serp_jobs.job_card.full_time
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager 2, Regional Operations Support / ROSI

Manager 2, Regional Operations Support / ROSI

SodexoBoston, MA, US
serp_jobs.job_card.permanent
Regional Operations Support Manager (Food Services).Sodexo is seeking a Regional Operations Support Manager (Food Services) based at Beth Israel Deaconess Medical Center in Boston, MA.In this role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Solutions Orchestration Manager (In Office in Cambridge, MA or Nashville, TN)

Solutions Orchestration Manager (In Office in Cambridge, MA or Nashville, TN)

PhilipsCambridge, MA, US
serp_jobs.job_card.full_time
Solutions Orchestration Manager.The Solution Orchestration Manager is responsible for managing the commercial operations activities associated with new, complex hospital monitoring solutions.This r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Grantmaking Operations Manager

Grantmaking Operations Manager

Grassroots InternationalBoston, MA, US
serp_jobs.job_card.full_time
Grantmaking Operations Manager.Full-time, exempt, remote-eligible, based in the United States.The Grantmaking Operations Manager ensures the efficient administration of the overall grantmaking proc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

SecuritasBoston, MA, US
serp_jobs.job_card.full_time
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and clean, with a high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operation Support Specialist

Operation Support Specialist

Alloy EnterprisesBurlington, MA, US
serp_jobs.job_card.full_time
Cooling performance limits high-power computing, semi-conductor fab, cell networks, photonics, power electronics, and most of our digital world. Alloy Enterprises enables customers to break through ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Operations ManagerBoston, Massachusetts, United States

Client Operations ManagerBoston, Massachusetts, United States

KetryxBoston, MA, US
serp_jobs.job_card.full_time
Ketryx is on a mission to save and improve lives by making safety-critical productsand the AI that powers themsafe, secure, and reliable. We empower engineering teams building medical devices and di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Support Associate II

IT Support Associate II

VirtualVocationsLowell, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for an IT Support Associate II for IT Services Large Email Monitoring.Key Responsibilities Lead initiatives to enhance new hire and email moderation processes Oversee the de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Manager, Global Support Enablement

Senior Manager, Global Support Enablement

Boston DynamicsWaltham, MA, US
serp_jobs.job_card.full_time
Senior Manager, Global Support Enablement.We're looking for an experienced and strategic Senior Manager, Global Support Enablement to lead and scale our third-party Certified Service Provider Progr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Proposal Operations Manager

Proposal Operations Manager

L3Harris TechnologiesWEST NEWBURY, Massachusetts, United States
serp_jobs.job_card.full_time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
RevOps Manager

RevOps Manager

KetryxBoston, MA, US
serp_jobs.job_card.full_time
Join a world-class, cutting-edge team where you won't just manage systems, you'll build the engine that powers revenue growth. As a Revenue Operations Manager, you'll be at the heart of scaling a hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Alliance Technical GroupCanton, MA, United States
serp_jobs.job_card.full_time
Alliance Technical Group is a strategic and trusted partner providing premier solutions that support the full spectrum of our customers' environmental needs, and ultimately, helping to protect the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager Support Services

Manager Support Services

Inform DiagnosticsNeedham Heights, MA, US
serp_jobs.job_card.full_time
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Spectrum Health Systems, IncLowell, MA, United States
serp_jobs.job_card.full_time
Schedule : Full-Time, 40 hours per week.Pay Rate : $75,000-$78,000 / annually.Health / dental / vision / voluntary benefits. Generous paid time off accrual policy.The Operations Manager, working with the Prog...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager of Text Operations

Manager of Text Operations

Samaritans Inc.Boston, MA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Senior Director of Crisis Programs.Youth Services Coordinator Hey Sam Text Coordinators Hey Sam Volunteers.OES Volunteers Other Support Staff. The Manager of Text Operations is responsible for the l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Rev Ops Manager

Rev Ops Manager

Pear VCBoston, MA, US
serp_jobs.job_card.full_time
Revenue Operations Manager OnRamp.OnRamp transforms B2B customer onboarding into a revenue driver.Our intelligent platform delivers guided workflows, automation, and playbooks that reduce onboardi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, IT Client Support

Manager, IT Client Support

Tufts UniversitySomerville, MA, United States
serp_jobs.job_card.permanent
Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Care Operations Manager

Care Operations Manager

Abby CareBoston, MA, US
serp_jobs.job_card.full_time
At Abby Care, we are tackling one of the most important and unsolved challenges of our time : family caregiving.Over 50 million Americans are family caregivers for loved ones without pay, tools, or ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30