TECHNOLOGY SUPPORT SPECIALIST I

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Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

MINIMUM QUALIFICATIONS & EXPERIENCE

• A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of four (4) years of experience in supporting computer systems related to digital environment.

OR

AND

Basic hardware and software troubleshooting

PREFERRED QUALIFICATIONS & EXPERIENCE

JOB PROGRESSION LADDER :

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his / her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department / school.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.

PHYSICAL REQUIREMENTS

Light work : Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website : https : / / www.browardschools.com / Page / 36072 and do a search by Job Code. The Job Code for this position is : MM-085

SKILLS

COMPETENCIES

CERTIFICATIONS

LOCATION PREFERENCES / ADDITIONAL INFOR

Work Calendar : 247 / 248 Day Cal

Pay Grade : GRADE 18

Classification : Nonexempt

Compensation

Hourly Rate -$25.93-$39.74per hour

Shift Differential (If applicable)

NOTE : New hires will be hired at the minimum of the assigned salary range

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