Referral and Reporting Coordinator

Job Description

Job Description

ABOUT ADOBE

Adobe Population Health  ( APH ) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch . The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “ America's Fastest-Growing Private Companies ” by Inc. 5000 and has earned a " Best Places to Work " award from the Phoenix Business Journal four years in a row.

As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home / in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA / Marketplace lines of business.

POSITION PURPOSE

The Referral and Reporting Coordinator plays a key role in supporting the operational success of population health and respiratory care programs by ensuring timely and accurate management of patient referrals and the development of comprehensive reporting to track program performance. This role serves as the central point of coordination for both internal and external referrals, while also supporting data collection, analysis, and reporting for initiatives in Population Outcome Management, Complex Respiratory Management, Enhanced Respiratory Care, Quality Enhancement Initiatives, and Remote Monitoring.

The Coordinator ensures seamless communication between clinical teams, external providers, and patients, while also maintaining compliance with regulatory standards and payer requirements. This role reports to the Population Outcomes Management Operations Manager and requires a highly organized, detail-oriented professional with strong communication and analytical skills.

DUTIES & RESPONSIBILITIES

Referral Coordination

• Receive, review, and process incoming referrals for respiratory care, population health programs, and specialty services.
• Verify insurance eligibility, authorization requirements, and referral documentation for accuracy and completeness.
• Coordinate scheduling and communication between patients, internal providers, and external referral partners.
• Maintain referral tracking systems to ensure timely follow-up, closed-loop communication, and continuity of care.
• Collaborate with care management teams to prioritize urgent referrals and ensure patients receive care in a timely manner.

Reporting & Data Management

Quality, Compliance & Communication

Other Duties

SKILLS & QUALIFICATIONS

EDUCATION, LICENSES, & CERTIFICATION

BENEFITS & TOTAL REWARDS

CHARACTER & COMPETENCIES

PHYSICAL DEMANDS & WORK ENVIRONMENT

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.