Access Center Specialist

A company is looking for an Access Center Specialist to provide exceptional patient care through scheduling and operational support.

Key Responsibilities

Schedule patients with physicians via incoming and outbound calls, ensuring high customer service standards

Maintain compliance standards while accurately obtaining and inputting insurance information

Meet performance metrics related to call handling and appointment scheduling

Required Qualifications

High School Graduate or Equivalent

Previous customer service experience

1-3 years of direct contact center operations experience (preferred)

Healthcare experience (preferred)

Experience with scheduling and referrals (preferred)