Talent.com
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsChula Vista, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment.

Key Responsibilities

Manage and coach a Support team, driving performance and development

Act as a hands-on IC by handling tickets and managing escalations

Lead the implementation of support tools and improve support operations

Required Qualifications

4+ years in SaaS Support or Customer Experience, with at least 2 years managing ICs

High technical acumen, with experience in coding and mobile platforms

Experience optimizing support tooling such as Zendesk or DevRev

Proven ability to build scalable processes and automate workflows

Experience in privacy, security, or compliance SaaS support is a plus

serp_jobs.job_alerts.create_a_job

Manager Customer Support • Chula Vista, California, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Retail Product Manager

Retail Product Manager

Confirm BiosciencesSan Diego, CA, US
serp_jobs.job_card.full_time
The Retail Product Manager is responsible for the end-to-end management of assigned product lines, ensuring alignment with the company's strategic objectives and market demands.This role involv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Lead Product Manager

Lead Product Manager

VirtualVocationsChula Vista, California, United States
serp_jobs.job_card.full_time
A company is looking for a Lead Product Manager, Category.Key Responsibilities Lead projects through ideation, technical development, and launch of customer experience features Break down comple...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Account Manager

Technical Account Manager

VirtualVocationsEscondido, California, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Account Manager for Customer Care in a B2B SaaS environment, working remotely.Key Responsibilities Support Account Managers during onboarding by configuring m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Product Manager

Technical Product Manager

VirtualVocationsEl Cajon, California, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Product Manager, APIs and Platform.Key Responsibilities Define and drive the product strategy for the platform, management and server APIs, and JavaScript Age...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Healthcare Product Manager

Healthcare Product Manager

VirtualVocationsChula Vista, California, United States
serp_jobs.job_card.full_time
A company is looking for a Product Manager to lead the development of a next-generation utilization management solution.Key Responsibilities Translate market problems and customer needs into acti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Product Support Specialist

Technical Product Support Specialist

VirtualVocationsChula Vista, California, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Product Support Specialist.Key Responsibilities Troubleshoot escalated technical issues and establish solutions across agricultural software and hardware Dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Support Engineer

Product Support Engineer

VirtualVocationsEl Cajon, California, United States
serp_jobs.job_card.full_time
A company is looking for a Product Support Engineer to provide technical support to customers using their products and services. Key Responsibilities Provide advanced technical support to customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Product Success

Manager, Product Success

VirtualVocationsEl Cajon, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Product Success (Performance) to lead a team focused on implementation and adoption experiences in performance technology. Key Responsibilities Lead and develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

RakenCarlsbad, CA, US
serp_jobs.job_card.full_time
Raken is a cloud-based, mobile, collaboration platform for the construction industry we empower the people who build the world! Our goal is to transform the way the world builds by introducing tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Solution Product Manager, APIs & Integrations

Solution Product Manager, APIs & Integrations

NearmapCarlsbad, CA, US
serp_jobs.job_card.full_time
Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game.Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Product Enablement Manager

Product Enablement Manager

LPL FinancialSan Diego, CA, US
serp_jobs.job_card.full_time
LPL Financial is seeking a detail-oriented and execution-driven Product Enablement Manager.This role will be responsible for enabling the overall success of the Product team and will provide operat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

One Stop Systems IncEscondido, CA, US
serp_jobs.job_card.full_time
At One Stop Systems, we are committed to innovation and excellence.Join our team and contribute to cutting-edge projects in a dynamic and supportive environment. Nasdaq : OSS) is a San Diego-based pu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sr. Product Manager, Customer & Channel Analytics

Sr. Product Manager, Customer & Channel Analytics

Vuori, IncCarlsbad, CA, US
serp_jobs.job_card.full_time
Vuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Technology Delivery Manager

Product Technology Delivery Manager

VirtualVocationsChula Vista, California, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Product Technology Delivery to lead and oversee an agile software development team.Key Responsibilities Lead and mentor the software development team, setting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager - Healthcare Analytics

Product Manager - Healthcare Analytics

VirtualVocationsEscondido, California, United States
serp_jobs.job_card.full_time
A company is looking for a Product Manager - Patient Experience and Denial Prevention.Key Responsibilities Lead the product direction and shape the roadmap while aligning with business objectives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Group Product Manager - Digital

Group Product Manager - Digital

CarlsmedCarlsbad, CA, US
serp_jobs.job_card.full_time
As a Group Product Manager Digital, you will work on projects related to proprietary implants, instrumentation, and design automation systems to enable personalized surgery.You will be the primary ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsEl Cajon, California, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Manager for the Mid Market segment.Key Responsibilities Lead daily activities of a team of 8-12 Customer Support Representatives to ensure timely compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Solution Product Manager, Insurance

Solution Product Manager, Insurance

NearmapCarlsbad, CA, US
serp_jobs.job_card.full_time
The sky's not the limit at Nearmap.We’re a SaaS company, with proprietary hardware and software that’s continuously advancing through our commitment to innovation.The sky’s th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30