Product Specialist (Miami, FL)Wrap Technologies, Inc. • Miami, FL, US
Product Specialist (Miami, FL)
Wrap Technologies, Inc. • Miami, FL, US
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job_description.job_card.job_descriptionProduct Management Reports To : Vice President of Product Location : Coconut Grove, Miami, FL with occasional travel to Norton, VA Schedule : Monday – Friday, 9 : 00am – 5 : 00pm Employment Type : Full-Time, Exempt with Benefits Compensation : $80,000 - $95,000 base salary plus MBO-based incentive compensation based on deliverables and performance Position Overview WRAP Technologies, Inc. ("WRAP") is a public safety technology company committed to advancing safer outcomes for law enforcement, first responders, and communities through innovative solutions, tools, training, and tactics. The Product Specialist will play a key role in advancing this mission by supporting the development, optimization, and lifecycle management of WRAP's technology platforms, including WrapReality-our immersive Virtual Reality (VR) training ecosystem-and WrapVision-our digital evidence management and body-worn camera solution. This is a highly cross-functional role that requires strong technical acumen, organizational skill, and the ability to manage multiple initiatives across product lines. Reporting directly to the Vice President of Product, the Product Specialist will collaborate with engineering, R&D, technical stack, programmers, developers, and commercial teams to execute on WRAP's product roadmap, optimize the backlog, and ensure that products are delivered with excellence. This role will serve as the operational number two to the VP of Product-helping translate strategy into execution and ensuring timely, high-quality outcomes across the product portfolio. Key Responsibilities Primary focus areas include WrapReality (VR training ecosystem) and WrapVision (body-worn camera and digital evidence management platform) products, project development, and upgrade management. Additional responsibilities may extend to WRAP's CUAS (Counter-UAS) projects, DoD programs, and other hardware, software, or service innovations as assigned by the Vice President of Product. Product Lifecycle & Management Manage full lifecycle of assigned product lines-from requirements gathering and backlog management to deployment, customer feedback, and optimization. Translate product vision and strategy into actionable development tasks using Agile methodologies and tools like Jira or Azure DevOps. Work directly with engineering teams and third-party developers to ensure milestones, deliverables, and quality standards are met. Collaborate on VR and simulation environments using Unity, Unreal Engine, or similar platforms (Oculus, Vive, Meta, etc). Provide technical feedback on new immersive learning modules, hardware integrations, and performance improvements. Maintain familiarity with emerging technologies in XR / AR / VR, simulation training, and AI-enhanced learning environments. Collaborate on Video Management and Digital Evidence Management solutions and programs (Wrap’s Intrensic DEMS) Provide technical feedback on security upgrades, system modules, API integrations, updates, upgrades, and performance improvements. Maintain familiarity with emerging technologies in AI and DEMS software solutions. Cross-Functional Collaboration Serve as liaison between Product, Engineering, Customer Success, and R&D to ensure clear communication and aligned priorities. Collaborate with Customer Success to gather structured feedback and translate customer insights into actionable backlog items. Support cross-departmental initiatives to align training, operations, and product goals. Cloud & DevOps Integration Oversee technical workflows in AWS (preferred) and / or Azure cloud environments. Participate in DevOps pipelines, testing, and deployment processes for continuous improvement and scalability. Ensure security and compliance standards (CJIS, data lifecycle management) are maintained across all digital platforms. Innovation & Research Contribute to research and development initiatives in simulation, data analytics, and digital evidence management. Assist in exploring new technologies applicable to law enforcement, defense, and public safety. Bachelor's degree in Computer Science, Engineering, Business, or related field. Minimum of four (4) years of product ownership or management experience. Experience managing technical projects in SaaS, VR, or digital product environments. Proficiency with Unity or Unreal Engine and major VR hardware platforms (Oculus, Vive, Meta, etc.). Working knowledge of Agile and Scrum frameworks, including Jira and / or Azure DevOps. Experience in AWS or Azure environments; AWS preferred. Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences. Experience developing or managing XR / AR / VR training applications or simulation platforms for law enforcement, defense, or enterprise sectors. Experience with digital evidence management systems, CJIS-compliant architectures, or body-worn camera integrations. Experience with DevOps workflows, CI / CD pipelines, and software version control systems. Cloud certifications such as AWS Solutions Architect Associate or Microsoft Azure Associate. Experience with law enforcement, DoD, or government technology programs. What We're Looking For WRAP is looking for a product professional who thrives in dynamic, mission-driven environments. Someone who is organized, adaptable, and capable of translating strategic objectives into technical execution. The ideal candidate is proactive, solution-oriented, and confident navigating between technical development and business priorities. They will be hands-on in building, managing, and improving WRAP's technology platforms with a focus on reliability, scalability, and customer impact. Culture Fit Trust, transparency, and accountability are at the core of WRAP's culture. We value team members who communicate clearly, deliver on commitments, and act with integrity. We don't expect perfection-but we do expect honesty, responsiveness, and collaboration. At WRAP, our shared purpose is building technology that makes communities safer and strengthens public trust. Location & Preference This position is located at Wrap’s Corporate Headquarters in Coconut Grove, Miami, FL. There will be occasional travel Wrap’s Manufacturing Hub in Norton, Virginia, with rare occasional travel that may be required for team meetings, product demonstrations, or testing as required by the company. Preference will be given to candidates with experience in law enforcement technology, virtual reality systems, or digital evidence management platforms. You will be entitled to participate in any employee benefit plan, program or policy that is made generally available to other full-time employees of the Company, subject to the eligibility requirements and terms of the applicable documents governing such plan, program or policy. The continuation, modification or termination of each plan, program or policy will be at the sole discretion of the Company. Additional information will be provided to you regarding these benefits. Health insurance Dental insurance Vision insurance Paid time off Sick leave Life insurance Short-term and long-term disability insurance Wrap 401K plan Powered by JazzHR
Product Specialist Location :
- Miami, FL Company : WRAP Technologies, Inc.
Department :
Qualifications Required :
Preferred :
Additional Benefits Benefits :
Currently offered benefits include :
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