Customer Scheduling Coordinator

HOODZ is one of the largest kitchen exhaust cleaning companies in Iowa and is on a mission to be the largest and best by hiring amazing people and having the latest tools and technology.

As Scheduling Coordinator , you are responsible for building a multi-crew schedule and being the primary point of contact for customer inquiries. Your role includes working with customers over the phone to schedule jobs from an existing customer list, responding to customer emails, and answering inbound customer calls. You will play an integral part in the overall success of the company by determining the best scheduling and routing for our technicians. You will build and keep current customer profiles in addition to other administrative tasks. This job is not remote and will require 40 hours a week in the office, Monday- Friday (9am to 5pm).

You Should Apply If :

• You want to help customers find solutions
• You have excellent communication skills
• You have an attention to detail
• You're organized and self-aware
• You take pride in a job well done
• You're a self-starter who takes action
• You're comfortable and eager to make phone calls
• You're a team player and coachable
• You have a collaborative disposition
• You want to win as a team

You Should Not Apply If :

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HOODZ of Central Iowa provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.