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Supervisor Environmental Services

Supervisor Environmental Services

ASM GlobalKansas City, MO, US
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Environmental Services Supervisor

The Environmental Services Supervisor will provide direction, support, training and motivation for post-event housekeeping staff and contracted services within T-Mobile Center. This role requires maintaining the highest possible standards and integrity is of utmost importance.

Essential Duties :

  • Perform Clean-Telligent inspections in assigned areas and provide feedback to team members. Correct all deficiencies to meet or exceed TMC's Cleaning Protocol. 2 CT inspections per day : 10 per week.
  • Provide direction, support, timely feedback, and recognition of approximately 40-75 part-time and contracted staff during daily, event, and post-event cleanup of the facility to ensure building standards are met and maintained.
  • Train staff in the proper completion of tasks and use of standard housekeeping equipment (vacuum cleaners, buffers, wet vacuums, walk-behind scrubbers, ride-on scrubbers, carpet extractors, and rotary machines) to ensure equipment damage and repair costs are kept to a minimum.
  • Perform general cleaning duties as business demands. Effectively, while providing exceptional customer service as needed.
  • Forecast necessary staffing levels and work schedules to ensure efficient coverage. Assign event, post-event, and daily housekeeping crews based on the needs and requirements to ensure proper deployments and standards are maintained.
  • Report equipment problems and maintenance issues, accidents, injuries, and safety hazards or unsafe work conditions to management
  • Interface with management to ensure impeccable cleaning standards are maintained and company safety & security procedures are followed.
  • Organize and maintain supplies in rooms / closets, and work with building staff to ensure recycling guidelines are met and adhered to.
  • Perform an inventory of equipment.
  • Other duties as assigned by management.

Required Qualifications :

  • A minimum education level of : High School Diploma or its equivalency
  • 2-4 years of supervisor experience.
  • Proven ability to identify and resolve problems promptly; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.
  • Knowledge of equipment, cleaning supplies and methods to be used on various surfaces.
  • Knowledge of the occupational hazards of the work and necessary safety precautions (chemicals, safe handling and MSDS requirements).
  • Attention to Detail - Achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
  • Proven ability to maintain effective professional working relationships with all levels of staff in a diverse workforce.
  • Proficient in Microsoft Word, Microsoft Excel and email correspondence.
  • Ability to complete projects efficiently & on time with minimal supervision in a fast-paced environment.
  • Communication : In English, speaks and listens clearly; Writes clearly and informatively, maintaining professionalism in all communications.
  • Ability to manage teams of people to complete tasks by given deadlines.
  • Ability to work flexible schedule including evenings, overnights, weekends and some holidays.
  • Physical Requirements :

  • Able to lift / carry objects weighing and move materials and equipment up to 50 lbs.
  • Ability to move efficiently about the venue for extended periods during shift, including positioning oneself to complete projects over, under, through and up / down stairs.
  • Able to work with machines, including but not limited to floor scrubbers, polishers, and mops.
  • Preferred Qualifications :

  • 2-4 years' housekeeping / custodial experience in a commercial facility
  • Knowledge of various types of floor care and carpet extraction is a plus.
  • Bachelor's Degree
  • ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.

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    Environmental Supervisor • Kansas City, MO, US

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