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Manager - Project Management Office

Manager - Project Management Office

Volm CompaniesWausau, WI, US
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Job Description

Job Description

Job Title : Manager - Project Management Office (PMO)

Reports to : Sales Director, Equipment and Engineered Solutions

Job Summary

The Manager of the Project Management Office (PMO) will lead the project management team in delivering capital equipment integration projects across the U.S. and Canada. This role provides leadership and oversight of multi-vendor projects, ensures compliance with safety and quality standards, and fosters collaboration across internal teams and international vendors. The PMO Manager will set project management strategy, mentor team members, and drive operational excellence through structure, persistence, and cross-cultural communication.

Supervisory Responsibilities

  • Provide strong leadership, setting a positive example and fostering a collaborative work environment.
  • Manage and develop a team of project managers and technical coordinators, providing feedback, coaching, and guidance to support their growth and success.
  • Set goals, plan work, and allocate tasks to ensure efficient utilization of resources and alignment with organizational objectives.
  • Maintain open and effective communication channels within the team and with other stakeholders.
  • Monitor team performance, provide timely feedback, and address performance issues as needed.
  • Identify training and development needs and support the professional growth of team members.
  • Resolve conflicts and make informed decisions to drive success.
  • Ensure compliance with company policies and regulations

Essential Duties

  • Develop and implement standardized project management methodologies tailored to capital equipment integration.
  • Lead planning and execution of multi-vendor integration projects from procurement through commissioning.
  • Establish and enforce protocols for Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
  • Manage project timelines, budgets, and resource allocation across engineering, installation, and service teams.
  • Oversee risk management, change control, and escalation processes.
  • Serve as the primary liaison between internal teams and international equipment vendors, navigating technical documentation, language barriers, and logistics.
  • Facilitate effective communication across time zones and cultural contexts.
  • Promote a culture of accountability, continuous improvement, and cross-functional collaboration within the PMO.
  • Support project planning with knowledge of international shipping, customs, tariffs, and trade compliance.
  • Collaborate with supply chain and finance teams to mitigate delays and cost overruns.
  • Implement and maintain project tracking systems and dashboards, providing executive-level reporting on project health, risks, and outcomes.
  • Required Skills and Abilities

  • Strong leadership and management skills with the ability to mentor and develop teams.
  • Excellent communication and negotiation skills across diverse cultures and time zones.
  • Ability to plan, organize, and oversee multiple projects simultaneously.
  • Knowledge of FAT / SAT protocols, commissioning practices, and regulatory standards.
  • Familiarity with international trade compliance, tariffs, and shipping documentation.
  • Proficiency in project management software (MS Project, Smartsheet, ERP systems).
  • Analytical, problem-solving, and decision-making skills.
  • Commitment to safety, compliance, and customer satisfaction
  • Education and Experience

  • Knowledge of engineering principles and project management competencies normally acquired through the completion of a Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering and / or equivalent work experience.
  • Master’s degree preferred.
  • PMP or equivalent certification strongly preferred.
  • 7+ years of project management experience preferably in capital equipment, automation, or industrial integration
  • Experience managing international vendor relationships and cross-border logistics.
  • Prior leadership experience in a project management or technical integration environment.
  • Physical Requirements

  • Ability to stand, walk, and move around for extended periods of time.
  • Capability to lift and carry objects of various weights up to 50 pounds occasionally.
  • Proficiency in using hands, fingers, and arms for tasks such as typing and writing.
  • Sufficient visual acuity to read documents and recognize details at close and distant ranges.
  • Ability to hear and understand verbal communication.
  • Flexibility to bend, stoop, and reach low or high objects.
  • Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
  • Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
  • Willingness to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.
  • Company Culture & Values

  • A Commitment to Our Purpose (COMMITTED PEOPLE) – Our mission is to serve and build up our customers, suppliers, communities, and each other, guided by the principles of our Lord Jesus Christ. The commitment to serving and building up is easily seen in those employees that exemplify this value.
  • Without Our Customers We Are Nothing (CUSTOMER FIRST) – We realize that we are blessed to serve our customers and without them, our company does not exist. They rely on us for their success and that is a responsibility we cannot take lightly. Our focus must be on serving them with as seamless communication and access to products as possible.
  • Kind, Humble and Positive (HUMBLE) – These positive traits do not mean being a doormat to others. But when a person is kind, humble and positive it comes through in their genuine caring for those around them.
  • A Desire For “Expert” (EXPERTS) – Our people want to be seen as the experts in their specific roles. From how we convert a bag efficiently and with highest quality, to knowledge of the product portfolio, to desiring to know more about tax or human resource policy – the desire for “expert” drives us in each of our roles.
  • Intentional Growth – Developing of Self and Others (PERSONAL GROWTH)– Times, tools, and customer expectations change. Our team members are interested in developing themselves and those around them. We know that a stronger team is one that makes our customers and our fellow employees happier.
  • Strong Work Ethic (HARD WORKERS) – The commitment to serve those around us is honorable and we respond to this by putting our strongest effort into that purpose.
  • High Expectations of Self and Others (HIGH EXPECTATIONS) – We expect ourselves, and those around us, to put in our best effort. When others struggle, we help them align towards perfection. When we struggle, we are open and humble to hear it and course-correct accordingly.
  • If It Isn’t Safe, We Don’t Do It (SAFETY) – All people deserve to return home to their loved ones safely and work in an environment where they can best execute their tasks safely. When choosing between safety and profit, safety and efficiency, safety and feelings, safety, and “x” – we choose safety.
  • Travel Requirements

    This position requires routine overnight travel and routine travel within the workday.

    Driver Qualification

    The ability to drive a company owned / leased vehicle or personal vehicle on behalf of the company is required Inclusion in the company’s driver qualification program is required to drive a company owned / leased vehicle or personal vehicle.

    Becoming a qualified driver includes :

  • Agree to the company driving policies that apply to company owned / leased vehicle or personal vehicle as applicable.
  • Possess and maintain a valid driver license and be a minimum of 21 years of age.
  • Maintain an acceptable driving record, as evidenced by completion of a baseline motor vehicle record check and ongoing monitoring.
  • When driving a personal vehicle on behalf of the company, must provide a copy of the declaration page from personal auto insurance that shows the policy dates and minimum coverage amounts ($300,000 bodily injury per accident / $100,000 property damage per accident or if driving less than 5 hours / 200 miles a year $50,000 bodily injury per accident / $10,000 property damage per accident or the state minimum, whichever is more). This requirement is initially and then annually thereafter.
  • This job description is intended as a general outline of the primary responsibilities of the position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, or activities that may be required. The employer reserves the right to modify, add, or remove any responsibilities, duties, or activities as deemed necessary with or without notice.

    Volm Companies is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities and other protected characteristics. If you require reasonable accommodation to perform the essential functions of the job, please inform us and we will work with you to address your needs.

    Benefits

    As a family-owned and operated company, we offer a comprehensive benefits package designed to support you and your family. We offer a strong foundation of benefits, including access to medical, dental, and vision coverage, an HSA employer contribution, and a 401k with profit sharing to secure your future. To support your overall well-being and family life, we offer additional benefits beyond the core package, such as paid vacation, wellness stipends, childcare reimbursement assistance, and much more. We are committed to continuously enhancing our benefits to meet the evolving needs of our team.

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    Manager Project Management • Wausau, WI, US

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