Customer Relations Specialist

Job Description

Job Description

Description

The Owners Relation Agent I responsibilities include but are not limited to :

• Scan documents into internal database as needed
• Create and Monitor Salesforce accounts / Cases
• Prepare / mail Change of Address and ACH forms.
• Process new / revised owner account data
• Answer incoming calls on Owner Relations hotline
• Create and maintain strong relationships with interest partners and industry peers
• Research owner inquiries related to discrepancies in payments, interests, and settlements
• Confirm Decimal interests by Calculating various interest types – working interest, net revenue interest, NPRI, overriding Interests, Take in Kind (TIK)
• Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, Enertia and Glancer
• Review lease Documents to confirm Lease Term, Royalty Percentage, Gas Price, Deductions, Market Enhancement etc.
• Provide assistance to legal department to resolve claims and civil matters
• Other Land Department responsibilities as assigned.

This person will be assisting Landowners across many areas of the business and will be working with different departments to help with issues / document control / and questions.

Skills

document management, customer service, professional, administration, customer relations, Microsoft office, oil and gas, salesforce crm, document control, administration support

Additional Skills & Qualifications

Oil and Gas Background would be great

0-2 years in Administrative background with Customer Service experience.

No Degree but Diploma needed

Required Experience and Skills :

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $19.05 - $20.33 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Canonsburg,PA.

Application Deadline

This position is anticipated to close on Oct 8, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.