Manager Clinic Operations

Manager Clinic Operations

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $45.26 - $67.32 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination, and managing staff and providers to meet the administrative, operational, and support requirements. Engages staff and promotes a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's mission, vision, and values.

• Participates in work groups, teams, task forces, and committees to support ongoing improvement in clinic operations.
• Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining, and to resolve ongoing patient care issues.
• Supports the established processes and systems to enhance customer service.
• Provides coaching to staff to enhance customer service skills and ensure patients and internal employees and providers receive excellent customer service.
• Ensures a safe environment for patients, staff, providers, and visitors, and operates clinic in compliance with all legal, regulatory, and Dignity Health requirements impacting areas of responsibilities.
• Assists in determining the workload priorities to enable timely completion of tasks.
• Supports the ongoing technical and professional training and development of staff to enhance clinic and individual performance and staff career growth.
• Monitors work performance of staff and providers and supports necessary training and coaching.
• Assists in managing the revenue cycle. With adequate management of template (i.e., provider schedules), balances number of visits / services with operational revenue requirements.
• Supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
• Employees may be required to perform other duties as assigned.

Minimum : Bachelor's degree or 5 years of job related experience in lieu of the degree. Minimum of three (3) years experience in related field. Minimum of two (2) years supervisory experience. Working knowledge of community clinic / health center operations.

Hello humankindness. Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social, and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education, and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.