Service Coordinator

Job Description

Job Description

Where Inspiration and Initiative intersect with Opportunity & Growth.

Burns & McBride has been providing quality heating and cooling solutions for your family for generations. Since 1949, Burns & McBride has been meeting the heating, ventilation, and air conditioning (HVAC) comfort needs of our community. Implementing our distinguished heating and cooling solutions throughout the years, Burns & McBride is devoted to ensuring your home is always comfortable and secure.

Our Mission :   To provide the highest level of service by supporting, empowering and rewarding exceptional people; by embracing a philosophy of continuous improvement; and by providing superior results to every customer.

We like to say we are a Customer Service company that is amazingly successful in the Plumbing, Electrical, Heating, Ventilation and Air Conditioning business! Sila has nearly 40 locations servicing the Northeast corridor with 1800+ customer-centric professionals.

Service Coordinator

The Service Coordinator is responsible for coordinating and scheduling a team of HVAC service technicians in a fast-paced service organization in the home services industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company’s daily priorities are achieved.

Benefits include :

Competitive salary with future bonus opportunities

Medical, Vision and Dental Insurance

Paid vacation and holidays401K with employer match

Short-term and Long-term disability

Life Insurance

Job Type : Full-time

Salary : $50,000 - $60,000 + individual performance (total comp in the range of 100K-110K)

Benefits :

401(k)401(k) matching

Dental insurance

Health insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Experience level : 3 years

Shift : Day shift

Weekly day range :

Monday to Friday + Weekends as needed Weekend availability

Work setting : In-person

Office

Ability to commute / relocate :

Wilmington, DE

Experience :

Dispatching : 3 years (Preferred)Schedule Coordination : 3 years (Preferred)HVAC Industry : 1 year (Preferred)

Work Location : One location

Job Type : Full-time

Pay : $50,000.00 - $60,000.00 per year

Expected hours : No less than 40 per week

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.