Client Service Coordinator

Client Service Coordinator

For those who want to put their love of pets into action, there are few jobs more rewarding than that of a Client Service Coordinator!

Who we are

We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive petcare. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission : A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.

Banfield's here for you so you can be there for pets!

Who we're looking for

The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom as their guide.

Preferred education / licenses / experience

• High School Diploma or equivalent preferred
• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances
• One year related experience required with customer service preferred
• Medical background (veterinary, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred

A Day in the Life of a Banfield Client Service Coordinator

The CSC provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. Every associate including the CSC has an important contribution to make to the veterinary team. We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom as their guide.

Role responsibilities

What we offer

Now the good stuff! We believe in taking care of our associates so they can take care of themselves, their family, and the pets they treat. We value work-life balance too! Here are just a few of the benefits full-time associates are eligible for :

The good stuff

Even more good stuff :

Start your Banfield Career as a Client Service Coordinator!

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status. If you have a disability or special need that requires accommodation, please let us know. Banfield Pet Hospital follows all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.