F&B Manager - The Orangery

Job Description

Job Description

Summary : The Floor Manager will oversee operations in multiple locations and will need to ensure efficient workflow, staff management, and adherence to Company policies and local, state, and federal labor regulations.

Responsibilities :

• Oversee multiple restaurant operations daily, including opening and closing procedures.
• Ensure compliance with health and safety regulations and food quality standards.
• Recruit, train, and manage restaurant staff across all units on job responsibilities, safety protocols, and Company standards, especially in relation to steps of service.
• Implement, enforce, and ensure compliance with Company standards, policies, and procedures.
• Foster a positive and collaborative work environment, promoting teamwork and driving job satisfaction.
• Monitor and assess employee performance by providing consistent coaching, performance reviews, and address any employee concerns.
• Schedule and coordinate shifts, ensuring adequate staffing levels to meet operational needs.
• Collaborate with Heart-of-House management, and other departments, to optimize workflow and resolve cross-functional challenges.
• Monitor inventory levels and coordinate with relevant departments and / or suppliers to maintain adequate stock.
• Monitor and manage budgetary goals, controlling costs without compromising quality.
• Handle guest inquiries and complaints with a focus on satisfaction and recovery of service.
• Generate reports including service recaps and other data as it relates to business trends.

Must Haves :

Employment Transparency

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.