Description of the role :
- As a Service Advisor at Subaru of Newnan, you will be responsible for providing exceptional customer service and support for vehicle maintenance and repairs.
Responsibilities :
Assist customers with scheduling service appointmentsProvide estimates for services and repairsCommunicate with technicians and customers throughout the service processEnsure customer satisfaction and address any concernsRequirements :
Prior experience in customer service, automotive industry experience preferredStrong communication and problem-solving skillsAbility to work in a fast-paced environmentBenefits :
Competitive compensationHealth insurance benefitsPaid time offOpportunities for career growthAbout the Company :
Subaru of Newnan is a well-established automotive dealership located in Newnan, GA, dedicated to providing top-notch service to our customers.SUMMARY
Mills Auto Group is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!
WE OFFER :
Health, Dental, Medical401KPaid Time OffRESPONSIBILITIES :
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersREQUIREMENTS :
Proven record of achieving exceptional Customer SatisfactionPast experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a mustAbove average energy levelA desire for a long term career with a growing organizationPersonal and professional integrityAbout the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 30. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.